The Care Laundry at JEM, located conveniently within the FairPrice Xtra at level B1-21/22, is a professional laundry service dedicated to making garment care effortless. Operating daily from 11:00 AM to 9:00 PM (with a break from 3:00 PM to 4:00 PM), The Care Laundry offers comprehensive cleaning solutions for all types of clothing and textiles. Customers appreciate the convenience of dropping off their laundry during grocery visits and collecting freshly cleaned items on their next trip. With easy WhatsApp communication, the service provides personalized attention to each customer's needs, making laundry management stress-free in busy Singapore.
The Care Laundry specializes in a wide range of professional services tailored to modern lifestyles. Their offerings include dry cleaning for suits, gowns, and delicate fabrics with expert pressing, wash and fold services for everyday clothes returned fresh and neatly folded, and specialized baby gear cleaning using safe, baby-friendly products for strollers and car seats. The team also provides upholstery and home item cleaning for cushions, curtains, and rugs, along with express services featuring a 3-day turnaround time. Each service is handled with meticulous care, ensuring garments maintain their quality and appearance while saving customers valuable time and effort.
Conveniently situated within JEM shopping mall at 50 Jurong Gateway Road, The Care Laundry benefits from excellent accessibility near Jurong East MRT station. The integration with FairPrice Xtra allows customers to manage multiple errands in one location, enhancing shopping convenience. For busy professionals, families, and anyone seeking reliable garment care without the hassle, The Care Laundry represents a modern solution to everyday laundry challenges. Contact them via WhatsApp at +6587778675 to discuss specific cleaning needs or schedule pickups for their comprehensive range of professional laundry services.
It’s not at JEM but a subscription service with The Care. Delays after delays despite polite guarantees and courteous words promising effort and service focused on client needs, yet little materializes from it other than my pleas to have my laundry delivered according to their schedule. Even when reminding them to check and ensure a realistic delivery deadline that allows revision of the their deadline and time frame one day before the assured schedule, they repeat the same rehearsed lines and fail. Astonishing!
AHLO KW
The counter at Jem Ntuc is always without staff and even when we called then number for urgent matters, nobody pick up the call. Very poor service.
Anita Choong
Service is very slow in Jem. She serve one customer 30 mins. Counted the items 5 times
W H
DO NOT USE THIS LAUNDRY. They are in some sort of trouble. My 2 pieces of laundry has been with them for 2 months now and they are not even open for business and remains uncontactable. You have been warned
Hisham Amir
Not yet 9pm.But this guy dont want to take any more orders If u said u close 9pm. U start closing system 9pm. Not 10 mins before. Otherwise. Publicise u close at 8.50 instead. Dont waste people's time. . Waste my trip.
Alvin Liew
We came to the counter from 12.35pm and waited for a really long time. Up to 1.15pm, there was no one attending to the counter when we wanted to bring some clothes for dry cleaning. Really disappointed with the service
Positive Reviews
Z. Wy
Brought a quilt and blanket to the JEM outlet. The process was smooth and easy. It was ready for collection within a week. They asked us to bring a bag along as they do not give out any bag, other than wrapping the items in plastic bag. So relevant info was appreciated. Anthony and Suveendren were helpful. Overall, good experience.
Lee S
Sent my suits in for Dry Cleaning and happy with the entire experience. They also followed up with messages to inform me when it is ready for collection. It is awesome that it is conveniently located within FairPrice.
Zach S
Went to get my jacket dry cleaned and was absolutely happy with the service. My jacket was ready prior to their estimated timeline and they reached out to me to inform me it was ready for collection. Love the convenience of the location too.
Thank you guys!
Radhika Sharma
We got our stroller serviced at the JEM outlet. On pick up, we pointed something out and Suveendren was very quick to help with it. We truly appreciate his customer dealing. While he was not the one working on the stroller, he made sure that it was done to our satisfaction. He liaised over whatsapp, sent pictures and asked if it seemed satisfactory to us, only then would he bring it back from the service area to the counter at JEM. This shows accountability! While the company gets 4 stars, Suveendran gets full 5/5 ⭐️
Charleston
Sent one batik shirt, one long-slewved white shirt and a pair of pants for dryclean. They came back looking straight. Must say that the ironing seems better than Astoria.
Price is affordable although not the cheapest. The good thing is that the Care Laundry is located in NTUC JEM and is near me. Very convenient for smaller number of items for dry cleaning, although for more items I may use Astoria (and compare with Care Laundry's own delivery) for convenience.
One thing I don't really enjoy is having to sign up for a membership before sending my laundry in.
WC
Sent my down jacket for dry cleaning. Price is reasonable and service was good. Will go back for future cleaning.
Irene Tay
The staff kailai is so nice. She kept one receipt for me, because I left at the self checked counter. This is for my company claim. I came back to collect it.
May choo Ng
I’m v pleased w the excellent service of Rabiahtul, she’s so helpful n explain clearly what to expect n types of services the care laundry provide.
Surely I will not hesitate recommending the care laundry service at JEM to my contacts.
P Chin
Sent my husband's jacket to The Care Laundry at Jem. Tried their service for the first time as I spotted them in NTUC. Service was good and it was easy to drop off my laundry. Will go back to them again!
