Location:
Quality products and services
Penang Culture at JEM (unit #04-27, 50 Jurong Gateway Road, phone: +65 6734 8006) brings authentic Penang-style Halal cuisine to Jurong East, representing Singapore's first Penang-themed Halal restaurant concept. Helmed by Penangite Head Chef Wong Thin Lipp, whose culinary career began in the vibrant streets of Penang, the restaurant celebrates traditional Penang hawker cuisine in a simple yet comfortable dining environment. Operating Wednesday to Monday from 11:00am to 10:00pm, Penang Culture welcomes diners seeking genuine flavors prepared with fresh ingredients and time-honored recipes that honor the culinary heritage of this Malaysian state.
The menu showcases iconic Penang dishes that have earned regional acclaim, featuring signature preparations including aromatic laksa loaded with fresh ingredients, flavorful char kway teow with wok-tossed rice noodles and savory proteins, and fragrant nasi lemak served with sambal, hard-boiled eggs, and crispy fried onions. Each dish reflects careful ingredient selection and precise cooking techniques that capture the authentic essence of Penang street food culture. With an average cost of approximately $15 per person, the restaurant provides excellent value for those seeking quality Penang cuisine at accessible price points, making it an ideal destination for lunch breaks or casual dinner outings with friends and family.
The restaurant earned a TripAdvisor rating of 3.4 out of 5 stars and is ranked among Singapore's diverse dining options, serving as a gateway to Penang's culinary traditions for diners unfamiliar with the region's distinctive flavors. Conveniently located at JEM's fourth-floor level, Penang Culture is easily accessible from Jurong East MRT station and offers customers an immersive dining experience that celebrates Malaysian-Singaporean culinary connections. For those seeking authentic Penang hawker cuisine prepared by an experienced Penang chef in a welcoming environment, Penang Culture represents an excellent choice at JEM.
Based on 10 reviews
Out of 260 shops
Not enough ratings
Nurul Insyirah
Neli is very friendly and helpful. Love her service. However, we noticed that the ingredients in our food is lesser compared to last time. As for the ice kacang, the bowl is too small and i feel it shoud be in a bigger bowl.
Sharon Wong (Clover)
Came on Sat late noon and seated promptly. Order via online and food arrived in total about 20 minutes for Assam Laksa and Prawn noodle. Was caught by surprised when this staff cleaning the table when we just finished. Was observing other staffs cleaned up the table after the diner left. There are still plenty of seats available which I found it weird why the staff came and no question ask just clean up...
Shahreen Kaspan
Had bad experience at this JEM outlet. My partner and I had the prawn fritters, sambal stingray, sambal kangkong and deep fried sweet n sour seabass. Firstly prawn fritter was super oily and overfried. We can taste that the oil used was old and they did not bother to drain the oil first before plating. Refer to photo for reference. Secondly, sambal stingray deserve a 0/10. Stingray used was old, meat was rubbery and sambal was seriously underwhelming. Not to mention they did not even bother to spread the sambal entirely on the stingray. Sambal kangkong was a little bit too salty but OK. Deep fried seabass was the best out the dishes we ordered but below average compared to other restaurants. Overall damage was about $60+. Totally disappointed with the quality of food served. We didnt have any issue with Penang Culture in terminal 1 outlet. Perhaps management should check with the kitchen crew and do some quality control.
eesock
The food is really so so… flavour not so authentic, quite adjusted. The assam laksa lacks punch and was served luke warm. The Penang fried Kuay Teow lacks sweetness and soy sauce flavour. The rojak has dough fritters that is sooooooooo hard that you cannot pierce it with a fork. It needs to be picked up with chopsticks or scooped with a spoon. So I think the dough fritters is not fresh. Salted egg mantis prawn, it’s like a lot of batter.. flavour is great but I donohow much prawn there is cos we can’t see the prawn after biting it open. Hmm Overall, I won’t be back for for this price point and quality of food. Also I saw the staff actively approaching clients to give them review on google. Perhaps that’s why they have so many reviews.
Ruth Tay
Had my birthday lunch recently during their High Tea promotion. Overall the dishes here were decent but can be improved in terms of the fragrance and tasty level. The plus point for me in this restaurant is that they hire Down Syndrome staffs, which is kind of heart warming for me.
Dawn L
Casual atmosphere, seems like a good place for family meals. Food is not too bad. Tauhu goreng portion seems small but maybe that is the standard these days.
GH
Food turned out to be not so bad. Had laksa, nasi lemak, kueh pie tee, salad you tiao, and a dessert. Laksa is closed to the authentic Penang hawker-fare. The amount of fish is slightly lesser however make the experience smoother with less chewing. I added dollop of chilli to take it to next level. Nasi lemak has the right standard. Kueh pie tee keeps the crisp while the jacama retains own sweet juices. I would wish the pie tee chili to be more spicy though to balance the overall sweetness. Service is fine, and they do take reservations. Worth visiting if nearby.
Teh C Gao Siew Dai
Although there was no queue when visited on 18 June 2023 at opening time of 11 AM, there were already five groups of diners seated. Ordering was via the QR code printed for each table. Drinks came shortly after ordering, whilst the food took a little while longer to arrive. Had actually reserved a table via Oddle, but strangely staff informed they had no record of my booking. Other than that, it was a pleasant experience.
Melvin Teo
I had a missing order from my delivery. Melly from Penang Culture JEM went out of her way to help me solve the issue. She has given exceptional service, responding promptly and with genuine concern. She made sure the missing item was quickly replaced. Her professionalism and kindness truly made my day. Thank you, Melly, for turning a frustrating experience into a positive one!
Maria
Just had my lunch here,tried their tahu goreng,hokkien mee and finished it with a cold beverage...satisfying...tahu goreng crispy but soft inside soaking in a very tasty peanut sauce and strips of vegetables, hokkien mee is greater than equal,just enough sambal to make it sing and prawns are fresh not from frozen bag...all in all I would recommend this place at Jem Jurong, Penang Culture..try if you happen to be in Jem Jurong..friendly staffs and ok service...
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