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Quality products and services
Simply Flowers at JEM brings exceptional floral artistry, wedding expertise, and lifestyle gift solutions to Jurong East since 1999 (originally established as "Secret Garden"), operating as Singapore's modern floristry authority. Located at Unit #B1-K17 with convenient phone access at 6100 1559 and website simplyflowers.com.sg, the store operates as a comprehensive lifestyle destination specializing in hand-crafted posies, elegant table arrangements, baby shower florals, impressive floral stands, decorative flower and fruit baskets, and full-service wedding floral solutions. The store's three-decade heritage reflects deep expertise in floral design, botanical knowledge, and event coordination that distinguishes Simply Flowers as a premium choice for customers seeking professional floral artistry transcending standard arrangements. The team's specialized training in contemporary floral design enables creation of distinctive arrangements reflecting customers' individual preferences, event themes, and personal styles.
Beyond traditional flowers, Simply Flowers offers complementary lifestyle products including curated gift selections, soft toys, premium cakes and chocolates, and coordinating greeting cards that create comprehensive gifting solutions. The wedding services represent a significant specialization, encompassing bridal car decoration, flower arrangements for bridesmaids and flower girls, sophisticated bridal bouquets, comprehensive bridal packages, elaborate venue decorations, custom ring pillows, and ornamental Ang Pao boxes reflecting traditional celebrations with contemporary aesthetics. Customer testimonials consistently praise Simply Flowers for exceptional customer service, professionalism throughout project timelines, quick turnaround capabilities, thoughtful attention to detail, and outstanding floral quality. The knowledgeable, friendly staff demonstrate genuine care for customer satisfaction, ensuring each arrangement exceeds expectations regardless of complexity or specifications.
Simply Flowers at JEM stands as Jurong East's premier floristry destination for customers seeking professional floral artistry, exceptional customer service, and comprehensive event solutions that transform occasions into memorable celebrations through the universal language of flowers.
Based on 15 reviews
Out of 260 shops
Not enough ratings
Jasmine Toh
Worst customer service experience. The staff is so unhelpful & rude. Keep frowning while u are asking if she’s able to assist with customisation. Don’t bother wasting ur time getting anything here
Yunn
Unhelpful staff. Came here because I wanted to get quick flowers as a gift, the recipient's favourite flower is poppies which I found were not allowed in SG which is fine. after I asked if there was anything even visually similar the florist just kept saying don't have any didn't even want to help me with any suggestions. Worst florist experience - she definitely was more interested in tending to the customers looking at jellycats 🤷🏻♂️ Don't recommend this florist at all. I got some simple flowers from DONKI upstairs instead. :)
Jeidy Ng
DO NOT PATRONISE UNLESS YOU WANT BAD SERVICE ATTITUDE AND EXTREMELY EXORBITANT PRICES. Had no choice but to go there to buy a graduation bouquet for a friend. But I had the worst experience ever. They don’t care about anything but money! First, I asked her if the flowers were $22. She remarked rudely and stared at me and replied that the “flower is $22”. Notice the grammar because it would come back to bite me at the cashier when she said that the total price amounted to $30. Secondly, I asked if I could choose the colour of the wrapper. She said she’ll give me a silver wrapper and I asked if I could see it, she didn’t let me. While she was wrapping, she handed me a card to write. I wrote on it and went to check out the wrapping. She was wrapping with DULL GREY PAPER instead and hence I asked if they had others ( I already told them to show it to me before hand) her daughter remarked that SILVER COLOUR WAS JUST LIKE THAT EVERYWHERE AND THEY CLDNT CHANGE IT COS THEY HAD ALR CRUMPLED IT. When she took my handwritten card from my hand, she ran her wet fingers on the wet ink and my whole card was SMUDGED.... Worst experience ever. Ruined my day.
Shavon Tan
Very disappointed with the lack of communication from this company, whether is it them directly or their delivery personnel, there was no prior contact at all before delivery to confirm recipient address, they actually sent to HDB door step for condolences flower stand. Any local people would know this is not normal action to send such flower to HDB unit & the funeral was not even located at that block so they couldn’t just deliver to the void deck where funerals are normally held at. Only contacted me via whatsapp after the rejected delivery, to ask me the receiver to pay for redelivery fee??? & then only resending the stand the following day when it was during the funeral’s last day when things have moved out as I have informed whoever that was in control of the WhatsApp account.
Lester Liao
Only has very bad and expensive delivery options. Charging $20 per delivery but yet must be before 5pm when practically everyone’s at work but yet doesn’t deliver to industrial areas like Tuas etc.
Crystal Tan
07/09/23 super satisfied with my experience. called the florist at 5pm and asked if this design could be done for same day collection and she did it within 30 minutes, and i managed to collect the flowers at 5.40pm. very professional & i am so so satisfied with how this bouquet turned out 🥰🥰 didn’t have time to catch her name (she was a chinese lady with long hair) as i was in a rush but kudos to her excellent service 🥹 (as it was quite busy at that point of time) thank you once again!
Joyce
I absolutely love this flower bouquet for my sister's graduation day. Big thanks to the florist who did this bouquet for me and was very patient with me during the process of deciding what flowers she will be using and what it will look like. She did a very good job , would definitely recommend this place to family and friends.💖💖 …
Yvelyn Lian
needed flowers on a busy Mother's day and most florists had stopped accepting same day deliveries for Mother's day. Thank goodness I found Simply Flowers who accommodated my last minute request!!! <3 She was patient and nice about it too. the flowers were very pretty! my mum was satisfied. :)) thank you sooooo much!!
vjcsy
Recently I order a bridal bouquet with them for my daughter ROM with my choices of flowers theme etc... The finish product I received is really more then what I have expected, its come out very beautifully done. My daughter really like it a lot. Thank you so much.
hidden tofu
Really kind staff who made my order quickly and also provided much needed assistance on choosing a suitable bouquet!
Winnie Goh
Good experience! Flowers were fresh and arranged beautifully :) super satisfied and will definitely consider purchasing again for special occasions.
Felicia Png
Was at the florist on 19/3 at around 5pm today. Got a bouquet of hydrangeas. The friendly lady (didnt get her name) was helpful and kind! Just wanted to say a Big Thank You to her. She gave us detailed instructions on how to care for them flowers. Great place for bouquets and Jellycats plushies too!
Desmond
Nice and friendly staff to always offer their recommendations.
Janice Teng
Value for money and very unique flowers eg. The graduation flower n Bunny flower! 🌷🌼 The gerberra in a paper sleeve is very affordable. Hope they will always keep this price. …
MCW
Auntie super attentive to my needs! She’s fast and the flowers design very unique ! Thank you !!
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