NGUI KEAN ONN
Served by Angel at Jem, Iโm very pleased with her service. She was professional, efficient, and attentive to details. Excellent customer service throughout the experience.
The elegant storefront of Poh Heng Jewellery, showcasing exquisite displays of jewelry.
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Poh Heng Jewellery JEM
Location:
Quality products and services
Poh Heng Jewellery at JEM stands as a symbol of dedication, craftsmanship, and trust in Singapore's jewelry retail since 1948. Located at JEM shopping mall on Jurong Gateway Road, this established jeweler has served multiple generations of Singaporeans seeking premium jewelry for life's most significant moments. As the nation's leader in 22-karat gold jewelry, Poh Heng represents the pinnacle of fine jewelry excellence combined with exceptional customer service. The JEM location is one of 15 stores islandwide, each offering the same commitment to quality, authenticity, and expert craftsmanship that has defined the brand for over seven decades.
The collection at Poh Heng JEM showcases an extensive range of premium high-karatage gold pieces, curated solitaire diamonds, and flawless gemstones. Specializing in the coveted Trust Diamond collection and the iconic Si Dian Jin bridal collection, Poh Heng offers timeless designs blending elegance with meticulous craftsmanship. Beyond traditional jewelry, the store features unique collections including special Hello Kitty and Disney collaborations, offering diversified options for different preferences and budgets. From delicate anklets, bangles, and bracelets to elegant earrings, pendants, necklaces, and rings, Poh Heng provides comprehensive choices for every occasion.
The Poh Heng JEM showroom operates from 11:30 AM to 9:00 PM daily, providing ample opportunity to explore the exquisite collection. Each piece represents years of expertise and commitment to quality that define the Poh Heng legacy. Whether selecting an engagement ring, purchasing a special gift, or investing in fine jewelry, the experienced team at Poh Heng JEM provides personalized guidance and authentic pieces that will be treasured for generations. Visit Poh Heng Jewellery JEM to experience Singapore's most trusted jewelry brand.
Operating Hours
Opening Soon
Opens in 51m
Monday
11 AM - 9 PM
Tuesday
11 AM - 9 PM
Wednesday
11 AM - 9 PM
Thursday
11 AM - 9 PM
Friday
(Today)
11 AM - 9:30 PM
Saturday
11 AM - 9:30 PM
Sunday
11 AM - 9 PM
Overall Rating
5
/
5
Based on 10 reviews
Mall Ranking
#1
Out of 260 shops
Category Ranking
Not enough ratings
Negative Reviews
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Positive Reviews
Ron Pingfu
We are very delighted and satisfied with our purchase served by Fann Chong, she is very patient and knowledgeable. We will definitely come again, highly recommended customer service Fann Chong and thank you for your kind service. ๐๐๐ 28 Oct 25: Here I come to look for Fann Chong for my purchase again, she is a very patient and kind customer service officer whom i will definitely introduce my family and friends to look for her for any purchase. Thumbs up for her marvelous and awesome service as always ๐๐ฏ
Poe Aeint
I had an amazing experience at Poh Heng. Ms Fann Chong was incredibly knowledgeable and patient. They helped me choose the perfect piece of jewelry without any pressure. Their attention to detail and honesty made me feel confident in my purchase. Highly recommend this place for anyone looking for quality and trustworthy service!
Weiyi Chen
Lynn Lin helped us to select a modern and stylish set of ๅ็น้and an elegant tea ceremony bracelet for my fiancรฉ. She was very meticulous with the process of trading in and handling old pieces of gold Jewelry. We had a very enjoyable experience with her at Poh Heng. In the end, my mum even bought an additional gold necklace for my niece. She was very thorough and clear with her explanation and she guided us through the details of the payment process which I thought was a very nice touch.
Vixity
had a great experience at this gold shop! The quality of the jewelry is excellent, and the prices are fair. Lynn was especially helpful she was friendly, knowledgeable, and really patient in answering all my questions. She made the whole process easy and enjoyable. Highly recommend this place if you're looking for beautiful gold pieces and great service!
Sarah Chan
Thank you Fann Chong for being super pleasant and helpful and patient when choosing my bridal jewellery!! Felt so comfortable throughout the whole process of shopping! Love the prices and designs here. Truly the best!!
merillyyne il
would like to say a big thank you for darling Angel, for her sweet, composed, calm - very cool and knowledgeable composure. answered every enquiry and shared her suggestions and knowledgeable. from viewing to point of transaction to packing of items. It was a breeze and Angel ensured that im happy with my selection and let me know the next step she is going to do. Very detailed and as a customer, you are informed and know we are taken care of :) was looking for the abacus bracelet and was also viewed some lovely feng-shui bracelets. so nice to know Poh Heng carries the many range of feng-shui bracelets. purchased the abacus bracelet - and my colleagues said they loved it and brilliant choice! Look for Angel if you come by to JEM Poh Heng. Store is spacious, brightly and comfort lighting, have a welcoming aura and makes you feel at home, happy and at ease. Please recommend Angel for your awards. You have a gem amongst you! Well done and recommended! Happy customer. Kam Xia :)
Serene Gan
5 stars to Ms Lynn Lin for her super patient and friendly service provided to us! Her excellent knowledge also helps us to decide which type of gold jewelleries are suitable for my mum. Thanks Lynn again for nearly 1+hr session with us! I believe not everyone can provide such 5 stars service. Especially we met some sale staffs who have given us some bad impression when we entered the gold shop, regardless of popular brands. ่ฌ่ฌไฝ ไบ๏ผ
Aeri04 Aeri04
Ms Fann Chong who served me was very patience and knowledgeable. Excellent service. Keep it up Poh Heng.
Zhi Ting
Was here to do gold exchange and was served by Fann Chong who explained the gold rates and exchange rate to us before we made sound decisions with the purchases. Happy to say we left with 2 gold ring purchases under her suggestions! =) she was very warm and friendly.
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