Served by Angel at Jem, I’m very pleased with her service. She was professional, efficient, and attentive to details. Excellent customer service throughout the experience.
Ron Pingfu
5
We are very delighted and satisfied with our purchase served by Fann Chong, she is very patient and knowledgeable. We will definitely come again, highly recommended customer service Fann Chong and thank you for your kind service. 👍👍👍
28 Oct 25: Here I come to look for Fann Chong for my purchase again, she is a very patient and kind customer service officer whom i will definitely introduce my family and friends to look for her for any purchase. Thumbs up for her marvelous and awesome service as always 😃💯
Poe Aeint
5
I had an amazing experience at Poh Heng. Ms Fann Chong was incredibly knowledgeable and patient. They helped me choose the perfect piece of jewelry without any pressure. Their attention to detail and honesty made me feel confident in my purchase. Highly recommend this place for anyone looking for quality and trustworthy service!
Weiyi Chen
5
Lynn Lin helped us to select a modern and stylish set of 四点金and an elegant tea ceremony bracelet for my fiancé. She was very meticulous with the process of trading in and handling old pieces of gold Jewelry. We had a very enjoyable experience with her at Poh Heng. In the end, my mum even bought an additional gold necklace for my niece. She was very thorough and clear with her explanation and she guided us through the details of the payment process which I thought was a very nice touch.
Vixity
5
had a great experience at this gold shop! The quality of the jewelry is excellent, and the prices are fair. Lynn was especially helpful she was friendly, knowledgeable, and really patient in answering all my questions. She made the whole process easy and enjoyable. Highly recommend this place if you're looking for beautiful gold pieces and great service!
Sarah Chan
5
Thank you Fann Chong for being super pleasant and helpful and patient when choosing my bridal jewellery!! Felt so comfortable throughout the whole process of shopping! Love the prices and designs here. Truly the best!!
merillyyne il
5
would like to say a big thank you for darling Angel, for her sweet, composed, calm - very cool and knowledgeable composure. answered every enquiry and shared her suggestions and knowledgeable. from viewing to point of transaction to packing of items.
It was a breeze and Angel ensured that im happy with my selection and let me know the next step she is going to do. Very detailed and as a customer, you are informed and know we are taken care of :)
was looking for the abacus bracelet and was also viewed some lovely feng-shui bracelets. so nice to know Poh Heng carries the many range of feng-shui bracelets. purchased the abacus bracelet - and my colleagues said they loved it and brilliant choice!
Look for Angel if you come by to JEM Poh Heng. Store is spacious, brightly and comfort lighting, have a welcoming aura and makes you feel at home, happy and at ease. Please recommend Angel for your awards. You have a gem amongst you! Well done and recommended! Happy customer. Kam Xia :)
Serene Gan
5
5 stars to Ms Lynn Lin for her super patient and friendly service provided to us! Her excellent knowledge also helps us to decide which type of gold jewelleries are suitable for my mum. Thanks Lynn again for nearly 1+hr session with us! I believe not everyone can provide such 5 stars service. Especially we met some sale staffs who have given us some bad impression when we entered the gold shop, regardless of popular brands. 謝謝你了！
Aeri04 Aeri04
5
Ms Fann Chong who served me was very patience and knowledgeable. Excellent service. Keep it up Poh Heng.
Zhi Ting
5
Was here to do gold exchange and was served by Fann Chong who explained the gold rates and exchange rate to us before we made sound decisions with the purchases. Happy to say we left with 2 gold ring purchases under her suggestions! =) she was very warm and friendly.