Pixie Nail Spa at JEM is a premier destination for comprehensive nail and beauty treatments in Jurong East, offering a sanctuary where customers can indulge in luxury pampering services. Located at Level 3, #03-25/26 of JEM mall, this multi-service spa specializes in bringing professional beauty treatments to the heart of the community. With a commitment to excellence and customer satisfaction, Pixie Nail Spa combines skilled craftsmanship with premium products to deliver exceptional results that keep clients returning for their beauty needs.
The salon's extensive service menu includes gel nails, manicures, pedicures, acrylic nails, dip powder nails, gel nail extensions, hybrid nails, eyebrow embroidery, eyelash extensions, and waxing services. Beyond traditional nail care, Pixie Nail Spa offers luxury beauty treatments such as fish pedicures and nail art designs that showcase individual style and creativity. The professional team uses quality products and proven techniques to ensure each treatment leaves customers feeling refreshed, confident, and beautifully polished, whether preparing for special occasions or maintaining regular beauty routines.
Operating daily from 11:00 AM to 9:00 PM, Pixie Nail Spa ensures convenient access for everyone in the Jurong East community. The salon's strategic JEM location makes it easy for shoppers to combine their beauty treatments with retail therapy, while the extended hours accommodate various schedules. With multiple outlets across Singapore, Pixie Nail Spa has established itself as a trusted name in beauty services, delivering consistent quality and personal attention that transforms visits into memorable pampering experiences.
I’ve told the manicurists that I’ll be doing a classic gel mani and pedi, I didn’t even say that I wanted to do nail fungal treatment but they said I’ve agreed to do it. One of the manicurists was chatting with me and I didn’t remember saying I wanted to do the fungal treatment but I had to pay with it using my credits, I felt outraged. The feet bath soak was also increased to $18 from the previous $15 but they didn’t inform me beforehand. I came just 2 weeks ago and the price was just $15 and now they have increased it but don’t have to responsibility to inform their customers. I will not buy anymore packages from them, every time I go they will push me new packages despite me signing new ones one after another. Just because your customer is nice doesn’t mean you can go overboard. I’m utterly disappointed with their service.
Michelle Law
While the quality of the nail services are generally good, my experience during each visit is EXTREMELY UNPLEASANT.
Firstly, because of the aggressive hard selling tactics - often with two therapists accosting you at the same time while you are still seated, making it difficult to leave the salon. It is extremely stressful every time because they won’t take no for an answer and resort to begging at the end for you to support them (when you just bought an add on package with them a few months ago).
Also, there are a lot of unnecessary “add ons” for their nail colour - about 80% of the nail colour choices require an additional top up fee.
Finally, the nail therapists claim to be able to diagnose fungal infections of the hands and feet in a bid to sell a fungus package - each time my excuse is that I have already been prescribed a fungal treatment by my doctor.
I really hope the business owner can review their selling tactics - the hard selling is a major turn off. This isn’t the first Pixie Nail Spa branch I’ve experience this at, and I am seriously reconsidering coming back again because of this.
WS
Just for express gel pedicure that is done within 25 mins, total damage is $95. Basic gel pedicure is $78 + add on min. $10 for more colours + GST. For this price, probably better to go for a massage.
Positive Reviews
Melo Beatz
My first encounter with Pixie Nail Spa was an unplanned stop during a shopping trip, and I am so glad I took a chance. The entire salon was spotless, and the staff greeted me with genuine warmth. Lina helped me pick out a color that was both professional and modern, perfect for an upcoming business event. Her steady hand and artistic touch left my nails looking better than they ever have, and I received multiple compliments.
Nadira Mae
I recently ventured into Pixie Nail Spa after reading stellar feedback online. The ambiance was welcoming, and the staff took the time to understand my preferences. Lina recommended a subtle yet elegant nail art design that turned out to be exactly what I’d envisioned. One thing that stood out to me was how carefully the team manages cleanliness—I felt completely at ease, which made the experience all the more pleasant.
md nvim
Upon entering Pixie Nail Spa for the first time, I noticed how much space they had, allowing a comfortable distance between customers. Lina gave me a warm welcome and took her time assessing my nails, which had been weakened by constant gel applications elsewhere. She gently filed them, added a strengthening base coat, and finished off with a color that complimented my skin tone perfectly. I couldn’t be happier with the outcome.
Denise Chan
I had been hearing buzz about Pixie Nail Spa for months before I finally booked an appointment. Now, I can confidently say the hype is well-deserved. My pedicure with Nichole addressed some lingering issues I had been ignoring, like cracked heels and rough patches. She was thorough, and the salon’s cleanliness was evident from start to finish. It was such a satisfying experience, I’ve already scheduled my next visit.
Jeslyn
I’ve always enjoyed experimenting with nail colors, and Lina at Pixie Nail Spa has such an intuitive sense for what shades would complement my skin tone. She recommended a gradient nail design that turned out beautifully. The entire experience, from the relaxing foot soak to the final coat of polish, was delightful. The staff’s hospitality also contributed to the overall warmth and comfort I felt during my visit.
victoria Gurung
Whenever I need a confidence boost, I head to Pixie Nail Spa for a fresh manicure or pedicure. The staff’s expertise shines through in everything they do, and their friendly personalities create a warm atmosphere that keeps me coming back. Nichole’s knowledge about foot care was particularly impressive, especially her insights on treating my mild toe fungus. Every appointment feels like a therapeutic mini-escape.
kah yik
I had heard wonderful things about Pixie Nail Spa’s eyebrow embroidery services, so I decided to give it a try. Moon was extremely patient in discussing my preferences, ensuring that the final look would still feel like “me.” The procedure was surprisingly comfortable, and I was blown away by how natural the end result was. The added bonus was the relaxed vibe throughout the salon, making me feel pampered every minute I was there.
angel
Stepping into Pixie Nail Spa for the first time felt like walking into a friend’s cozy living room—warm, inviting, and serene. Lina spent a few moments chatting with me about color options, and I loved how she gently guided me toward shades that suited my style while still letting me make the final call. The impeccable cleanliness and the joyful energy of the staff made the entire session delightful.
Delphina Chia
I’ve been to several nail salons in the past, but none captured my loyalty until I discovered Pixie Nail Spa. The entire team exhibits such professionalism while still maintaining an approachable, friendly vibe. Moon’s gentle touch during my pedicure helped alleviate some stubborn dryness I’d been dealing with, and the consistent cleanliness of the place is very reassuring. I left feeling revitalized, and my feet looked fantastic.
chyenne chiu
My nails have always been prone to peeling, so I mentioned this concern during my visit to Pixie Nail Spa. Lina responded by using a protective layer of vita-gel that has significantly reduced the peeling and splitting. She even suggested a simple at-home routine to help me maintain healthier nails between appointments. That level of genuine care and comprehensive service makes me feel like I’m in the best hands possible.
amelyn koh
Coming to Pixie Nail Spa has become my little self-care ritual. From the moment I check in, the staff greet me warmly, and the environment feels peaceful. Moon’s gentle approach and the top-notch products they use have massively improved the condition of my feet. The entire atmosphere is relaxing, allowing me to briefly forget the stresses of daily life.
Angelyn Koh
Whenever I visit Pixie Nail Spa, I’m reminded that self-care is an essential part of life. The staff greet me by name, and there’s always a cheerful energy in the air. Lina’s talent with nail art is truly extraordinary—her designs elevate even the simplest manicure. She’s also very patient with my indecisiveness, helping me narrow down options until we land on something perfect.
