Quill Care at JEM provides pharmacy and wellness services meeting community healthcare needs with accessible, professional care. As a wellness-focused pharmacy operation, Quill Care emphasizes health maintenance and disease prevention through quality pharmaceutical products and informed healthcare guidance. The JEM location serves Jurong East residents seeking convenient pharmaceutical services, wellness products, and professional consultation within the mall's accessible environment.
Quill Care specializes in comprehensive pharmacy services including prescription fulfillment, over-the-counter medication recommendations, wellness product selections, and health consultation. The knowledgeable pharmacy staff provides guidance on medication usage, potential interactions, and appropriate health products matching individual healthcare needs. The wellness product range extends beyond basic medications to include nutritional supplements, health management tools, and lifestyle products supporting overall wellness. The pharmacy maintains commitment to accessibility and affordability, recognizing pharmacy services' essential role in community health maintenance.
Located conveniently at JEM, Quill Care provides accessible pharmacy services within walking distance of Jurong East residents' homes. The convenient mall location enables pharmacy visits during shopping trips, integrating healthcare services into everyday routines. Extended operating hours accommodate diverse schedules while professional staff ensure accurate prescription fulfillment and quality healthcare guidance. Whether seeking routine medications, wellness supplements, health consultation, or healthcare products, Quill Care JEM delivers professional pharmacy services supporting comprehensive community wellness objectives.
Based on 15 reviews
Out of 260 shops
Not enough ratings
Abdiel Alvin
Peak hour service only 1 counter service open for non-premier banking with so many queue and slow process it takes more than 1 hour even when the queue only 3-4. I dont know the bank service in Singapore is so bad like this, is there anyone know which bank has good service? This is wasting my time so much
Tony Too
Horrible service . The lady at the counter very unfriendly. Despite no one in queue, refused to give me a 1 minute advise on how to access specific online function and insisted me to take a queue number. Actually that's the reason for her existence yet she don't want to just give a 1 minute advise
Ngu War Tun
Went there to change my passport number and have been waiting for 50 minutes. Still can’t reach my turn…. In other banks it can be done through mobile apps.
Jimmy Lim
6 counter only 2 staff working . All the customer have to find seat and sleep ! Best part is corporate customer like myself who have to pay monthly fee for their service have to wait so long to be serve. More then half an hour no a single corporate no. was called . OCBC service is getting worst
Tan Bee Hong
Waited 2 hours for nothing ! How can the tellers serving customers leave their counters at the same time. Only 10numbers called during the 2 hours! Do I need to wait for another 2 hours for my turn! Decided to leave the bank!
LL Soh
No clear notices of where to q for what. Outside staff not helpful and not very polite. I was there to exchange new notes for 60 and above. A few points below for those using this service : 1) Q at the correct q and in the correct direction 2) Go early. There is a limit to this exchange. 3) Prepare your cash as this exchange is for cash only. They will not use your debit card to deduct from your account. 4) Be prepared to q standing for the counter service to exchange new notes. (We are 60 years old and above, would it be so difficult to come up with a system so that we have a seat while waiting?)
SRP
7/11/23, 2pm The cust service at front entrance very helpful. But cust service at the counter SUPER SLOW. There’s 6 counters here but only 2 open. Almost 20min waiting but the number not even move at all..
Ivy Soh
Was at OCBC at 9.45am on 17 Jan 2025 to queue for new notes at ATM. There are 2 queues but no one guided customer as to which is for ATM and which is for counter exchange of new notes. Atm and counter opening hours are different by half an hour🤔🤔 i manage to get to change the new notes at ATM machine but only for 2 bundles exchange. After I have done and I kindly asked a young man staff for red packets but he says only at 11.00am. Then i asked do i have to queue again and his unhelpful answer is no. He told me he is new which i do not accept his way of reply. Whether new or old staff should reply in a professional way as in the eyes of customer, he is representing the bank. I also feedback to one of the lady staff outside the bank to say that OCBC should operate slightly earlier during this festive season. I saw many many elderly waiting to change new notes and some could not stand too long due to their age. I could only say OCBC is one of the top bank but lousy service👎👎just hope the bank will improve this area in the future. Thank you
Joanne
Very very slow service. Staff are not efficient at all. Even saw a lady using her phone continuously and not serving customers at the personal banking counter. Only after more than 10mins later she then press the queue number to start serving customers. Be prepared to wait more than 3hrs
Ken Tan
Don’t open business accounts with them, they probably make you wait about 1.5 hours before you get served.
Che-yin Suen
Professional , helpful and polite staff. I took a ticket of 2012 at 11am. It took me 1 hour to reach the counter. There are 6 counters for counter services but only 3 were operating. It seems that arrangement of manpower could be improved.
Robin Cher
I like to sound out Service Ambassador Angie for her patience and dedication in helping me to accelerate my cc application. Without her help in liaising across OCBC department,my application will be stuck in a limbo without any clear instructions. As a premiere banking customer,I am disappointed greatly by the service rendered by my RM and premier hotline customer agent who seems to be clueless or just can't be bothered to own the issues that I was facing. I will be planning to swap out my RM in the near future The saving grace is having dedicated staff like Angie that ensure customer are well taken care of
C. G. Mok
I am writing to express my heartfelt gratitude for the exceptional support and professionalism demonstrated by OCBC during a recent incident involving my account. Last week, my account was targeted by a scam, but thanks to the robust security measures of your bank’s firewall, no money was lost. I truly appreciate the swift action taken to freeze my account immediately, ensuring that no unauthorized transactions could take place. Additionally, the prompt coordination with the authorities to file a police report provided me with great reassurance during a stressful time. I would especially like to commend the customer officer at the entrance of the branch office for her efficiency and dedication in resolving the matter. She quickly replaced my credit card, reset my password, and reactivated my account, ensuring minimal disruption to my banking experience. This incident has reinforced my trust in your bank’s commitment to safeguarding customers and providing excellent service. Thank you once again for your outstanding efforts.
Ben Hoo
Miss (Soh Sin Wee ) she is good. Thanks to her explaining on everything and everything go so smoothly.
Pravin Nair Fabian
Had to open a new account and honestly Afiqa customer service is great and was very helpful through out my query about my Crad transaction and also on steps to get things done. On the other part Tay Loong Gan was really great too in assisting me in opening account and very humble gentlemen. So far this is the best OCBC branch I've been to. Thanks to this 2 individuals.
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