Wei Wei
I was given the wrong order, Korean kimchi instead of kani sticks. I hate kimchi, so had to throw away the whole row and get myself another dinner
Maki-San JEM
Location:
Quality products and services
Services
Serves brunch
Maki-San at JEM represents Singapore and Southeast Asia's first innovative concept restaurant dedicated to customizable sushi rolls and Japanese-inspired salads, bringing interactive culinary creativity and authentic Japanese flavors to Jurong East's diverse dining community. As the pioneering establishment establishing the customizable sushi roll category in Southeast Asia, Maki-San has positioned itself as a trendsetting concept attracting food enthusiasts seeking personalized dining experiences combining cultural authenticity with individual taste expression. The JEM outlet extends this innovative concept to western Singapore, making interactive Japanese cuisine accessible to communities exploring contemporary Asian food trends. The restaurant's halal certification demonstrates thoughtful commitment to inclusive dining that welcomes Muslim customers and reflects respect for religious dietary requirements. Maki-San represents modern Singapore's innovative food entrepreneurship, where traditional Japanese culinary techniques merge with contemporary customization culture, creating dining experiences that celebrate both cultural authenticity and personal expression.
The menu at Maki-San showcases revolutionary customization concept offering over 70 premium ingredients enabling customers to design personalized sushi rolls and Japanese-inspired salads reflecting individual taste preferences and dietary requirements. The ingredient selection encompasses fresh seafood options, premium proteins, vegetable varieties, and complementary elements that provide unlimited flavor combination possibilities. The extensive offerings ensure accessibility for both sushi traditionalists preferring classic combinations and adventurous diners exploring innovative ingredient pairings. House salad customization provides vegetable-forward options balancing the protein-centric sushi focus, offering complete meal experiences suitable for diverse dietary preferences. The halal certification ensures sushi and salad preparations meet specific religious dietary requirements, welcoming Muslim customers seeking confidence in ingredient sourcing and preparation methods. The fast-casual service format emphasizes quick preparation and efficient throughput without compromising ingredient quality or presentation standards.
Located at #B1-06, 50 Jurong Gateway Road JEM, Singapore 608549, Maki-San operates daily from 10:30am to 9pm, accommodating lunch through dinner occasions with convenient accessibility. The fast-casual format features counter-service ordering and takeaway focus, though nearby shared public dining areas within JEM enable comfortable meal consumption. The affordable pricing around $10 per person positions Maki-San as accessible for students, professionals, and families seeking quality Japanese cuisine without premium restaurant price points. The efficient service process and quick preparation times accommodate time-constrained diners managing busy schedules. Maki-San at JEM represents an opportunity to experience Southeast Asia's first customizable sushi concept, interactive Japanese cuisine, and affordable premiumness defining contemporary Singapore's innovative dining culture.
Operating Hours
Hours not available
Price Distribution
$1–10
14%
$10–20
79%
$20–30
7%
Overall Rating
3.1
/
5
Based on 15 reviews
Mall Ranking
#222
Out of 260 shops
Category Ranking
Not enough ratings
Negative Reviews
sean tan
I ordered 2 lucky enoki but there wasnt any crispy fried enoki mushrooms in both of my orders
Muhammad Fauzi Abdul Aziz
This outlet repeatedly miss out on my protein order. Twice in a month to be exact. When feedback is lodged to their email, it goes unanswered
Sheryl Lee
The food is great, but the attitude of most of the staff members at this outlet makes me think twice before picking this for my meal
Bethany Li
I love Maki-San, but it can be quite pricey. I also feel that this outlet gives less ingredients than the one at Jurong Point, and there are no seats at this outlet for dining in.
Javis Chan
Made my order wrong. Requested steamed Ebi, Enoki mushroom and Tamogoyaki and ended up getting the prawn replaced by cucumber. It wasn't even ticked off weird.
******
The Indian lady decided to prepare our roll without wearing her mask! Extremely unhygienic! I thought it is MUST to wear one when preparing food?! Please get your staffs to follow the SOP, don’t put your customers at risk! Nobody wants to have saliva droplets on their food! Thank you!
Leonard De Laure
Purchased extra sauce for$1 and it was missed out. :-( Usually food is ordered online by children but being my first order personally at the shop, I assumed extra sauce would be included in the boxes. Should have checked with the staff when leaving though but service staff should also have been diligent, in my opinion.
Positive Reviews
Goh Tze Kiat
This was my second time ordering takeaway from here, a Mega San Salad like before, and my, was it an absolute delight. It's to the point where this is going onto my list as a future staple that I'll come back to every so often.
aliya roslan
First time ordering Makisan, the taste of sushi quite good, the ingredients looked fresh. Luckily for my first ordering the PIC help me and guide me. Will repeat again soon!!
Ember Shen
This has got to be the best salad i ever eaten. $11.10. I got: bamboo shoot, Lettuce, avocado, cucumber, asparagus, tomato, chicken, green chilli sauce.
Low
It is an outlet for takeaway only, but you may find shared public dining area nearby. This outlet is quite neat and small in space, and food preparation is kept clean. The staff I experienced was fast at preparing the orders, and I could actually pickup my items within 3min. The sushi should be wrapped tighter though.
Ivan Lam
Wide variety of maki rolls and house salads to choose from and if you cannot find what you want, you can customise the maki based on your preference. The price can be rather steep but it is filling.
Lynn Gwynie
The packaging is so pretty, which makes it so difficult to throw them away. For me, this DIY sushi requires a few attempt to find that right flavour that suits your taste. It's really an interesting concept. There is also salad option which in my opinion is more filling.
Geoff Holmes
Take-away only. Quick service. Good selection of options. Interesting to wstch your maki being made (well it is the first few times)