Siti Johari
I found Jewel Cafe through a Google search while looking for a place to sell my gold item. The positive reviews mentioning high payouts for gold and luxury items caught my attention, so I decided to visit their Jem outlet with my gold bracelet and the original purchase receipt. The store was cozy and welcoming, and I was offered a drink upon arrival. After waiting about 15 minutes, they assessed my bracelet (weighing 64.97 grams) and offered me $5,000, with a vague suggestion they might offer "slightly more" if I confirmed the sale. I had purchased the bracelet three years ago for $6,500, so I was surprised by the low valuation. I politely declined and decided to check with a nearby pawnshop out of curiosity. To my shock, the pawnshop immediately offered $7,800 — a $2,800 difference from Jewel Cafe's quote! That experience left me disappointed. Based on this, I won't be returning to Jewel Cafe for future transactions. I strongly recommend shopping around and comparing offers before committing to any sale, especially for high-value items like gold or luxury goods.