Raja Veni
Worst customer services, the staff said busy , when we walk to the shop to ask about, G shock watch , they never explain features and guide also
Location:
Quality products and services
G-SHOCK CASIO at JEM showcases the legendary Japanese watch brand renowned for absolute toughness and durability since 1983. Located at unit #01-28 (50 Jurong Gateway Road) with phone contact 6808 1705, the official G-SHOCK store operates within JEM shopping mall's convenient environment. G-SHOCK revolutionized watchmaking through commitment to engineering watches capable of withstanding extreme conditions including shocks, drops, water exposure, mud, and severe environmental challenges. The JEM location represents one of ten G-SHOCK official retail outlets throughout Singapore, providing dedicated spaces for enthusiasts and newcomers to explore the complete collection of shock-resistant timepieces.
G-SHOCK offers diverse watch series designed for varied lifestyles and preferences. Collections include MR-G featuring premium materials, MT-G with mechanical aesthetics, G-SQUAD for active sports enthusiasts, G-STEEL combining stainless steel construction with shock resistance, MASTER OF G specialized series for extreme conditions, and FULL-METAL premium collections. Each series maintains core G-SHOCK principles of durability and functionality while offering distinct aesthetic and feature variations. Whether selecting watches for professional environments, outdoor adventures, sports activities, or daily wear, G-SHOCK provides reliable timepieces combining performance with contemporary style suitable for diverse occasions.
G-SHOCK CASIO at JEM provides expert retail environments where customers experience the complete legendary collection. Knowledgeable staff assist in selecting appropriate models matching individual preferences, activities, and style sensibilities. The official store location ensures authentic products with manufacturer warranty protection. For watch enthusiasts valuing durability, reliability, and distinctive design, G-SHOCK at JEM represents the premier destination offering Japan's most recognized shock-resistant watch brand within Singapore's accessible Jurong East environment.
Based on 15 reviews
Out of 260 shops
Not enough ratings
Raja Veni
Worst customer services, the staff said busy , when we walk to the shop to ask about, G shock watch , they never explain features and guide also
felix tanz
Twice with two weeks apart to get my G-Shock tune and the Indian sale lady said she doesn’t know??? Super lazy with excuses!!!🤨wonder where the Chinese lady went, she was so knowledgeable and service was impeccable! …
Jason Low
Went on 2 separate occassions: 1st time to purchase a watch, 2nd time to consider an exchange within the 7 days. On my 1st time a lone female staff served me and she was very friendly and accomodating in helping me make a selection and consider different models.The purchase went smoothly and I had a pleasant transaction. On the 2nd visit, I was tended to by 1 male and 1 female staff (different female staff). Unfortunately I did not get their names, but they were very rude in their attitude towards my request of trying on other models intended for the exchange. Barely speaking above a whisper and had a condescending tone. When I was trying on the watch in the mirror, I heard them whispering to themselves about how I was taking so long to make a decision. Why opt to work in a retail sales job if you're not pleasant about it? Casio G-Shock Singapore, if you're reading this review please reach out with an email address so I can leave a feedback with more details regarding my visit time that may identify to you who the 2 sales assistant were. I am unable to find a feedback related email on your website.
Henry Goh
Needs cleanup immediately. Environment in bad shape despite many good tasty food stall.
Carl Jay
16th June 2025 The MT-G B2000YST "STORM CHASER" The only G-SHOCK that behaves like a luxury watch; it doesn't BEEP hourly. Masterfully built and crafted. ~ c j The only authorized dealer for G-SHOCK Watches you can rely on for genuine authentic G-SHOCK watches in the current World of Counterfeit products. I'm a collector and 90% of my collection are from G-SHOCK Boutiques.
Wei Tan
Walked into this branch couple times and was served by a very enthusiastic and knowledgeable staff (Natasha). Eventually bought a G-Shock and she was most helpful in setting up the app and getting the watch synced properly before we left the store. 👍 …
Shane Teo
Wonderful customer service from the staff, no hard selling, are polite, explained the features of the watch patiently, and lastly allowed me to try on a wide range of watches ranging from low to very high end MTG models with 0 issues. Ended buying a GSteel B400 model.
Yiling Lai
Went there this afternoon for lunch and made a purchase of 5 latest Casio Professional watch range from $799 - $819. The lady who serve us is very patient & she know their product well. Recommended..see ya again next Mon 29 July for more purchase.
niza rahiza
Went to Jem to get a gift. Natasha is very attentive, helpful and friendly! Recommend me the latest and limited edition ones! Thank you Natasha!
Ernest Yeo
Resized the bracelet of my online store purchased carbon square here, and the staff, Stella, was very helpful, meticulous and professional. Keep up the good work!
Cloud
Great place to buy Casio watches. Picked up the new summer line here and have no regrets. The staff was helpful in finding me a watch for my needs and were very knowledgeable. Very excited for the future of this watch.
Jun Xiang
Been many years since I got my last GShock and recently thought of getting one again. Saw a few models which caught my eye online and went to store to see them in person. Staff was very knowledgeable and friendly and was able to answer all the question that I have. Definitely recommended
K Yx
Latest collections all available, 100% authentic buy without worries!
Zahari Nawi
Staff is friendly and give good details on the products. Reliable service. Top notch.
ericlim ericlim
fast services. friendly lady boss too.
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