Capitol Optical at JEM (#02-48) provides quality eye care and professional optical services from expert optometrists committed to customer satisfaction. Located at 50 Jurong Gateway Road near Jurong East MRT, the store operates Monday to Sunday from 11am to 9pm, ensuring convenient access for working professionals and shoppers. Capitol Optical's mission centers on making every customer experience enjoyable, from professional eye testing to personalized frame selection. The experienced optical team combines technical expertise with genuine commitment to helping customers find eyewear solutions that provide clear vision and complement personal style.
The services offered at Capitol Optical encompass comprehensive eye care and vision correction solutions. Professional eye tests are conducted by qualified optometrists using modern equipment to assess vision accurately and detect potential eye health concerns. The store features extensive eyewear collections including stylish frames suitable for various face shapes, lifestyles, and personal preferences. Beyond standard eyeglasses, Capitol Optical offers specialized services including myopia management for children and young adults, progressive lenses providing multiple prescriptions, and contact lens fittings. The knowledgeable staff takes time to understand individual needs and recommends appropriate solutions.
Capitol Optical JEM welcomes both walk-in customers and advance appointment bookings. While walk-in customers are assisted based on availability, appointments receive priority service, ensuring adequate time for thorough eye testing and frame selection. The professional approach and customer-focused philosophy have made Capitol Optical a trusted optical provider throughout Singapore. Whether you need vision correction for the first time, require updated prescriptions, or seek fashionable eyewear solutions, Capitol Optical provides expert guidance and quality products backed by professional eye care expertise.
Based on 15 reviews
Out of 260 shops
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Vanessa
Love the service here, been a loyal customer for years for their contacts lens service and complimentary eye health check. Convenient location, thanks Chris for the friendly service too!
Sandra Yeoh
I had a wonderful experience with Chris, who provided exceptional care and attention to my son's eye health. She administered the eye pressure test with patience and professionalism, offering valuable advice and guidance throughout to cedric. What truly impressed me was her comforting approach when assisting my young child in selecting a pair of glasses - she made the experience enjoyable and stress-free for both of us.
Hsin Qin Tang
I went to pick up my yearly supply of Biofinity contact lens. Chris attended to me. She was friendly and prompt in answering my queries. She’s very experienced and has excellent customer service skills. I hope to be served by her again on my next visit. Thank you, Chris.
Yong Li Tng
Chris was super helpful and even shared some insights about choosing frames and lenses that I've never known even after wearing glasses for over a decade!
cheng chin boi
Second visit to this jem branch. Extremely friendly and precise measurement which leads me to come back to this branch again. 2 years ago I made my first progressive specs and now I'm back again to order a new pair. Highly recommend this branch. I'm attended by Tracy!
Jia O
Chris was very professional and showed exemplary customer service, recommended outlet :)
GRACE CHONG
My repeated to order my contact lens. Aisyah is very patience and she also do a quick check for my eyes. I'm happy with all her services.
SC Ng
Tracy is very patient and offered very practical advice. I shared that while I can read from my HP with ease, reading from my monitor is a strain. She suggested that I can consider Office Lens and explained the pros and cons.
Forest Bear
Got my eyes checked for prescription glasses by Aisyah, who provided excellent and detailed examinations, checks and explanation. The whole process was very professional and not rushed.
Nicholas Tang
Really friendly and professional staff. I've never been able to find a pair of prescription sunglasses that suited my face shape. Thanks to Tracey, I was finally able to find a pair that suited me!
Isobel Tan
I highly recommend this place if you need to get prescription glasses or contact lens. Sean went above and beyond in doing my eye checks (especially after I mentioned that I had not checked my eyes in years); not only did he check for vision, but also eye health, and was also meticulous, detailed and patient. He also answered any questions that I had patiently. Sean was also helpful in assisting me to select frames for my new prescription glasses, and his explanations of types of frames and lenses and their utility and pricing was clear and transparent. Although this comprised my first visit here, I am thoroughly impressed by the service rendered. This will be my regular place for eye checks and prescription glasses and lenses going forward.
Irene Tan
Chris is very patient in serving us and helping my dad to choose the perfect pair of spectacles. She also able to explain different types of Zeiss lens for us to let us make an informed decision. Thank you, Chris!
Benson Tan
We recently visited Capitol Optical JEM to have our daughter's eyesight checked, and it turned out she needed her very first pair of glasses. Tracey was absolutely wonderful—she was incredibly thorough during the eye exam and took the time to explain each step with great care. She answered all our questions patiently and clearly, which really helped put both us and our daughter at ease. What truly stood out was the personalized attention we received. We never felt rushed, and the whole experience was smooth, thoughtful, and reassuring from beginning to end.
Corazon Enriquez
Tracy, is very helpful & rendered very exceptional service. Though she wasn’t feeling well she waited for me to come back to bring my other glasses to do. She’s also very thorough with her checking on the eyes grade & so on. Thk u Tracy for ur service.
SK
Staff Aisyah provide us with excellent and friendly services towards our visit at the store
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