Min Kyaw Wai
Helpful staff. Various price range. Quality is undoubtedly good.
Zoff at JEM brings Japanese eyewear excellence to Jurong East customers, combining contemporary design with accessible pricing and rapid service. Founded in 2001 at Shimokitazawa, Tokyo, Zoff has established itself as a leading eyewear brand celebrating the concept of 'Always Fresh,' releasing new frames twice monthly to ensure trend-forward selections. The JEM location at #01-27 provides convenient access to quality prescription eyewear and fashionable frames that appeal to style-conscious customers prioritizing affordability without compromising quality.
Zoff specializes in comprehensive eyewear services including complimentary eye testing to determine precise prescription requirements. The store offers extensive frame selections ranging from classic styles to contemporary designs, with standard prescription lenses and quality materials starting from just SGD 98. The rapid 30-minute glasses completion service eliminates lengthy waits, allowing customers to leave with finished eyewear during the same shopping visit. All frames available for try-on encourage confident selection, while friendly staff provide personalized recommendations matching individual face shapes and style preferences.
Located at JEM with extended hours from 11am-10pm daily, Zoff provides convenient eyewear services complementing your shopping experience. The store's commitment to accessibility combines Japanese design quality with affordable pricing, making fashionable eyewear available to broader customer segments. With multiple Singapore locations including Orchard Central, ION Orchard, and Funan, Zoff maintains strong market presence while the JEM branch serves Jurong East residents. Whether replacing lost glasses, updating prescriptions, or selecting fashionable new frames, Zoff JEM delivers quality eyewear solutions through efficient, customer-friendly service.
Based on 15 reviews
Out of 260 shops
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Min Kyaw Wai
Helpful staff. Various price range. Quality is undoubtedly good.
kw seow
They have very good after sales services. Helped me fix up my glasses when the frame was broken after wearing for 2 years free of charge. Thank you.
Genie
I would like to express my sincere appreciation to Mr. Shane Chan for his superb service and professionalism. He went the extra mile in assisting my son to find a suitable spectacle frame that fits both comfort and style. Mr. Chan also took the time to thoroughly clean the spectacles and provided clear, practical advice on how to properly maintain the lenses for long-term use. His patience, attention to detail, and genuine care made the entire experience smooth and pleasant. Thank you, Mr. Chan, for your outstanding service and dedication — it truly reflects the highest standards of customer care. I will certainly make Zoff Jem the choice for my family optical needs.
Tan Pei Quan
Special thanks to Charlene for the detailed eye test and advice given on the choosing the correct power. Decided to change my lens only here for the convenience. Thanks for explaining the sensi lens although didnt get it this time round due to 1.67 only.
javier h
Got my glasses from here and I’m pretty content with it after about 6 months of use. Staff is nice and today i went to get my glasses adjusted, just walked in and asked if they could help. Staff helped me adjust it without ant hiccups and took no longer than 10 minutes
qiaozhen wang
Come back after two years. Charlene Eng did great service,she looks very chill. The whole buying process is smooth and enjoyable.
Vies Momotaro
I loved Zoff staff from the very beginning 5-6 years ago till now always exceptional. Today I made my new spectacle at Jurong Jem Mall and the staff were great, May was attending to me and given me great advice and the rest of the staff also treated me well. I will continue my patronage and support Zoff always. Thank you Jurong store staff you were great.
Joy lyl
Second time getting my glasses from zoff. There was a lovely staff Charlene that helped with the purchase - from eye check to making sure the glasses fit was done really professionally and she was very helpful :)
lam chun wai
Great service and advice from Shane, he was very patient in helping my parents with reading glasses
QQ2018 Mak
Yen Yen@Jem was extremely patient and professional in helping me to understand my eye conditions. She was very sincere and not hard selling at all. Two thumbs up and surely will return and happy to recommend her to any potential customers.
WN
Awesome & superb customer services by Shane & Charlene. They are friendly, patient & professional. They are a rare gem in the competitive optical business environment. Kudos to the team too. :)
Ethan Kuai
Shane's been really helpful! He was very patient even though we took quite a while to decide our frame, and wasn't afraid to voice his recommendation on which lens we should select.
John Carlo Laude
I recently broke my spectacle frame and had a spare on lying around. Went to the JEM branch as it was recommended by a colleague of mine to have my lenses replaces. I was pleasantly surprised that they do replace lenses free of charge. The lense replacement itself took less than 15 minutes. I just want to thank Charlene for being incredibly helpful and quick. Would definitely come back again if I need to buy new spectacles or to have my spectacles fixed. I tend to have issues with my spectacles quite often 😅
Vienna
Always believe in Zoff, much more comfortable than other brands I tried. Honestly, I tried Lenskart and OWNDAYS the same day, but even the higher price frame are not that comfortable as Zoff’s. The Mickey collection is super cute and case is Mickey pattern as well. Half year of lens warranty and one year for the frame. Really recommend!
pikaswan
i went here for glasses i didnt buy here for minor frame adjustment. Ms Lee did for free and gave me good service.
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