Alan Chew
I went to Kamakura today to buy a Matcha Latte. When I requested for no ice, the staff informed me there would be an additional $2 charge. This was really surprising, especially since the drink already costs $9.90! Charging extra just to leave out ice feels unreasonable and ridiculous. On top of that, the staff’s attitude was very unfriendly, almost like I owed her money. Overall, a very disappointing experience. Definitely not what I would expect for this price point.