The Body Shop at JEM brings natural beauty solutions directly to Jurong East, offering an extensive range of premium skincare, fragrance, and body care products rooted in nature's wisdom. Located at Level 2, Unit #02-54, this iconic beauty retailer has revolutionized the cosmetics industry by sourcing wonderful natural ingredients from around the globe to enhance natural beauty. The Body Shop's philosophy centers on the belief that there is only one way to beautiful beauty—nature's way—which resonates with health-conscious consumers seeking cruelty-free and ethically-sourced products. Their comprehensive collection includes skincare ranges designed for various skin types, luxurious fragrances, shimmering shower gels, and targeted treatment serums that harness the power of natural botanicals.
The JEM store operates extended hours from 10:30 AM to 10:00 PM daily, making it convenient for shoppers to access their full product selection after work or on weekends. The store features expert beauty consultants who provide personalized recommendations and product demonstrations, helping customers select items perfectly suited to their specific beauty needs and skin concerns. With competitive pricing on premium products, The Body Shop offers exceptional value for quality cosmetics that align with modern sustainability standards and ethical beauty practices.
Customers frequently praise the welcoming atmosphere and knowledgeable staff who go above and beyond to provide exceptional service. The store's strategic location within JEM shopping mall makes it an essential stop for beauty enthusiasts seeking natural, effective, and responsibly-made cosmetic solutions that deliver visible results while supporting global communities and environmental conservation efforts.
Thought I could shop happily at The Body Shop Jem outlet today. Unfortunately the service standard of the staffs here is worst!!! ... gonna be my first and last to shop here. I have no choice but to click on the 1 star just so that I could give a review. Else, it's gonna be a negative for them. Beauty Shop with NO Heart at all!... duh! ... 😡😡😡
JianHao Kong
Me: "hi, how much is this item?", Sales lady replied "10". And walked away. What kind of service is this. She wasn't even busy. Walked away and stood somewhere else in the shop. Would have given negative star.
Woshi Koross
Ms Pamela's attitute just doesn't right. Quite dissappointed with the services.
Positive Reviews
yc chiang
Was attended by Mr Jaeden 🤗 Very patient, friendly, and professional. He knows the products well. In addition, he hve good knowledge too when recommending the skin care series. Well done. Keep up the great attitude 🤗 …
inc ben
I went in to have a look at their new items. I ended up buying 6 items. There was only 1 officer. There were about 4 customers so naturally I would have to wait for him to attend to others before I could ask for his help. He's polite and nice. I love their products but I hope Body shop can hire at least 2 staffs? Make it more manageable for the staffs and pleasant for the customers. 👍
Sweet Sugar
Very welcoming and helpful malay hijab lady. Patient in helping to find me correct shade makeup powder and skin tone color. On 12 march 2024 afternoon time.. at jem... good service. Not pushy.
Eve C
The staff aren't very knowledgeable here unlike some of the ones in town. They hover a lot and try to assist but often when you ask about the products they just give an extremely vague description. It's a nice place though and I already know what I want, so it isn't too much of an issue for me
Dolly Queen
1st time to Jem Bodyshop.Usually I will buy at Clementi or Cck.I knew what I wanted so it was a quick shopping breeze for me.Staff was polite.Small outlet and only 1 staff.
Arul S
Very good customer service and the product knowledge
Xavier Tan
Amazing service, friendly staff! Definitely will be back!