Aram Pan (Singapore360)
The “Yuan Yang” Shiok Ah-chino drink looks exactly like it tastes. Please retire this drink and never even speak of it ever again.
Location:
Quality products and services
Starbucks at JEM (unit #01-02, 50 Jurong Gateway Road, phone: 6910 1225, operating Monday-Thursday 7:30am-10:00pm, Friday-Saturday 7:30am-10:30pm, Sunday 7:30am-10:00pm) represents a premier specialty coffeehouse that has shaped Singapore's coffee culture since 1996. Starbucks first opened its doors in Singapore on December 14, 1996, at Liat Towers on Orchard Road, becoming Singapore's second international market—after Japan—outside the United States, and quickly establishing itself as the undisputed leader in Singapore's specialty coffeehouse sector. The iconic dual-level seating at that original flagship location became a beloved drop-in venue for Orchard Road dwellers, establishing Starbucks as one of the few 24-hour specialty coffee establishments available at that transformative time, fundamentally changing how Singaporeans approached daily coffee rituals.
The JEM outlet delivers Starbucks' comprehensive beverage portfolio featuring expertly crafted espresso beverages, brewed coffee selections, chocolate beverages, frappuccino blended coffee, frappuccino blended cream options, blended juices, brewed teas, and iced shaken teas. The specialty menu includes Starbucks Reserve™—handcrafted signature espresso beverages offering an elevated interactive experience for discerning coffee enthusiasts. Signature offerings include popular drinks like White Chocolate Frappuccino, Raspberry White Chocolate Cheesecake beverages, and Red Bean Green Tea Latte reflecting Singapore's unique taste preferences. The spacious, cosy environment combines comfortable seating with modern amenities, accepting Visa, Master Card, Cash, NETS, Apple Pay, and Google Pay payments.
Located at JEM's first floor with exceptional accessibility from Jurong East MRT station, Starbucks serves over 300,000 customers weekly across Singapore, representing the daily coffee ritual for millions. The JEM location provides convenient access for office workers seeking morning coffee before work, shoppers enjoying breaks during mall visits, and students requiring comfortable study spaces. With over 130 specialty coffeehouse outlets throughout Singapore, Starbucks at JEM continues the legacy established in 1996—delivering consistent quality, innovative beverage offerings, and inviting ambiance that defines the contemporary specialty coffee experience for Singaporeans seeking premium coffee preparation and modern coffeehouse comfort.
Based on 15 reviews
Out of 260 shops
Not enough ratings
Aram Pan (Singapore360)
The “Yuan Yang” Shiok Ah-chino drink looks exactly like it tastes. Please retire this drink and never even speak of it ever again.
Liew
Ordered a tall latte when they were offering double strength latte, got my drink mixed up. Even then, the latte given was too milky and had close to no coffee taste. Plugs were all removed from outdoor seating and had stagnant water instead. Expect mosquitoes when sitting there.
Timothy Leong
This is my first time order pastry in Starbucks. Surprising the staff will asked for making hot for ordered pastries. But another sides, they were given me negative suprise which they thought we are going to take away the food. We were seated in the place and waiting for drinks and pastries.
Khusboo Agarwal
Ordered Matcha with less ice, paid $9.5 for a venti and look at the ice that they have given me. More than half of the glass is ICE. Why steal money for ICE ? Pathetic loot
Thanh Hien Nguyen
As a loyal Starbucks customer, this is the best outlet to me. The beverage are always perfect, nicer than other outlet (to me 😅). The staff are so friendly, helpful, or give u some notes or funny icon on your cup. This is small thing but made my day. They always thank and farewell u when u leave. Hopefully they keep it up in the future👍🏻
Yellow Bear
Starbucks JEM is a good location to get those limited edition Starbucks items as they normally have ample stock. The branch is also big enough to enjoy a meal comfortably, indoors or outdoors. Order your meal and coffee via the Starbucks app, cut the queue and also earn points. Enjoy every moment, life is short.
Miss Love Life
My phone had run out of battery, and I couldn’t access my rewards card. While I was being assisted by another staff member, Jo who was just behind noticed my situation and kindly stepped in to help. She offered to charge my phone for a few minutes, which made all the difference. Her service truly went above and beyond. Thank you, Jo! Starbucks at Jem. ;)
Brian Loh
Spacious, having both indoor and outdoor seating. Good social distancing. Nice environment at ground floor. Ordered favourite almond croissant, red velvet cake, Americano coffee as usual
YY
The 1 for 1 venti drink offers are a steal (though they probably still pocket a good margin), especially when we are looking for somewhere to kill time 👍🏻 Great drinks as always, glad that I have my Hojicha and Dark Mocha to swap around with!
Yizhou Wu
Madeleine was lousy despite being heated, but the cookie crust cheesecake is really quite decent. I enjoyed it to my surprise, and would recommend it
Jacqueline Huang
Went back to my favourite place for daily caffeine fix. Was touched by Chloe’s initiative of cute drawings on our cups! Creative and warming act. Keep it up Chloe!
Em YW
The lady at the counter was very polite and friendly to all the customers including myself. I hope I have spelt her name correctly, should be Ms Hamizah. She attended to my questions about purchasing beverages using my Starbucks card and helped me with my order very professionally and warmly. I stood at the side watching her while waiting for my order, she was very sweet and polite and calmly answers all questions. Well done and thank you Hamizah, keep up your great work! It’s indeed a rare sight in F&B these days.
Mika Tan
I had a great experience at Starbucks recently, thanks to the excellent service from Hamizah at the cashier. She was friendly, efficient, and had a warm, welcoming smile that made my visit even better. Hamizah handled my order quickly and accurately, and she made sure to ask if I wanted any customizations, which I appreciated. It’s always refreshing to be greeted by someone who clearly enjoys their job and treats customers with genuine kindness. Keep up the great work, Hamizah!
Rebecca Wong
I always get adorable drawings and sweet messages drawn on my cups, gotta take a photo this time to show haha!
Another Big Bite
Bought pumpkin spice frappe on what’s good on Wednesday 2-8pm 1for1 venti drinks. Very sweet with Christmassy spices. Really icy cold and refreshing. And the whipped cream makes the drink super creamy smooth. Worth trying. The cafe is packed with customers using desktop eqmt but it’s still a nice place to hang out with friends.
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