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Quality products and services
Skechers at JEM presents one of the world's leading footwear brands specializing in comfort technology combined with contemporary style. As an award-winning global footwear leader, Skechers designs, develops, and markets over 3,000 shoe styles for men, women, and children across diverse lifestyle and performance categories. The JEM Concept Store location at #03-35 showcases Skechers' extensive range, combining innovative comfort engineering with fashion-forward designs that appeal to active individuals and everyday style seekers.
The store features lifestyle shoes designed for fashion-conscious consumers seeking all-day comfort, alongside performance footwear engineered for athletes and active pursuits. Skechers innovations emphasize comfort technology including responsive cushioning, memory foam insoles, and ergonomic support systems that distinguish performance shoes from basic athletic footwear. The extensive collection includes casual sneakers, professional shoes, casual sandals, specialized sports models, and innovative hybrid designs. Whether shopping for everyday wear, athletic training, or specific activity requirements, customers discover options combining comfort, style, and durability.
The Skechers Concept Store at JEM provides dedicated shopping space with knowledgeable staff offering expert fitting and product recommendations. With over 33 Skechers locations across Singapore, the brand maintains strong accessibility while the JEM location serves Jurong East and surrounding communities. The convenient location at #03-35 with standard mall hours (11am-9pm daily) makes shopping effortless. Whether seeking comfortable casual shoes, performance athletic footwear, or fashion-forward styles, Skechers JEM delivers quality products backed by the brand's reputation for innovative comfort technology that satisfies diverse customer needs.
Based on 15 reviews
Out of 260 shops
Not enough ratings
Christie
Poorly made footwear. Piano keys malfunctioned after two weeks and continuously produced sound day and night. The customer service acts as if they're generously doing you a favor when you're simply exchanging defective products.
SANDY LAU
No sale assistants in store. I can see all the customers waiting or browsing by themselves. A few minutes, heads will pop out from the store. When someone did come out from the store, he was indeed obliging to assist us.
Bren A
We were helped by Chen Lu. She speaks very softly. I had to strain my ears to hear her. But she seemed somewhat nice and helpful. However, the final impression i got was that she was more interested in making sales than actually assisting. We even had to ask for help to put the shoes we were purchasing back into the boxes. I found that very strange. Other outlets would pack them into the boxes to bring to the counter? We were just carrying the shoes around, boxless... O.o
Mei
Today me and my mom went to skechers at jem and there was a 60 percent off for second item so when I brought the Spy X Family and my mom brought another sports shoes then when we pay they didn't tell us if that counted as 60 percent off for second item and didn't even tell us the price of the shoes we brought so when we checked the receipt there was no 60 percent off so we went back asking the lady in the store, I asked politely that isn't my Spy X Family shoes counted as first item? Then where's the 60 percent off? Then she replied me back in a rude and fierce tone. When she serving other customers when the customer brought alot of stuff, she will act so nice to them but to us when we brought two shoes and i ask one qn and replied in a rude and fierce tone. Such a bad service It was on 17/08/2024 Time was 16:27pm From the receipt Staff name is Chen MeiXin
C00i
Just today visit your jem store make a purchase, i realise that there is 50% off for second purchase. Go back told my colleagues about the promotion but your staff insist must be in same receipt. Very disappointed with the service as you can simply void original receipt and reissue a new receipt to me to enjoy 50% off, now u loss a sale and a loyal customer...
Irene Chua
Skechers Delivery man is so rude and almost hit me with a trolley, it happens around 6:45pm 29/4 when confronted he scolded us . no matter what's your role you represent the company. Skechers please go and rethink and prevent such matters I don't wish to see this happen again to another person!
David Wong
The shop already closed by 9pm when we reached. Time to update your Google review page
Djoeis Shi
This Skechers outlet is not that big. There are some ongoing promotions. Less customers during weekdays. Need to approach a staff member if you want to find the right size. JEM store is near to Jurong East MRT.
Jacq G
I call a staff call Ashton, very helpful, volunteer to check the stock for me even though I am gg to another branch.. It is such a sweet gesture which I dont feel it in the retial shops nowadays.
TSJ Tan
Would like to compliment Pan Shilin for her extra mile to transfer shoes from other outlet to Jem. Thanks!
Dini Probojati
Definetely will come back again, coz my customers ask for buying some skechers shoes, here i saw discount and new product..remember i do personal shoppers too!! Yippy!!
Heidi Sim
We were here to buy shoe and serve by Shahrul who is very patient, polite, humble and nice. Sketchers is very lucky to have him and hope they treasure him as this kind of employee is extremely hard to find as we only stumble upon every 50 years.
Fiona .K
I had an excellent experience thanks to Chen Mei Xin. She was incredibly attentive, friendly, and professional throughout my visit. Her attention to detail and willingness to go above and beyond made all the difference. I truly appreciate her dedication to providing top-notch service. Highly recommend!
Noel Koh
Outstanding service by Fu Jun at the Jem outlet. Thoroughly impressed by his customer service: polite, patient and so thoughtful in every way. This is my first purchase but it won't be the last. Thanks for making the shopping experience so enjoyable!
Ramzan Yusoff
Very helpful and friendly staff especially Ms Lee Giak.
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