Sheryl Lee
Patronised this outlet yesterday, and right before I stepped into the store, this Indian lady staff member was already looking at me. Staring at me throughout my entire visit at the store, until I finally made my purchase, did she stop her staring. Extreme turn off for me, it feels offensive to be stared at and it just feels like every single move you make is monitored by a hundred over CCTVs. At one point, I had my back turned to her, and in less than 5 minutes, she scurried to the outside of the shop, standing somewhere diagonal to me. When I went to another corner of the shop, and I was struggling with the notebook, as I only had one hand available, since the other one had bags, she suddenly appeared out of nowhere. She offered her help, and so I thought might as well, just let her do what she wants to do. She proceeded to take the item that I'd picked out, before bringing it to the counter, this went on for the rest of the items that I purchased. This behaviour is exactly the same as the staff member at the Marina Square outlet, during my visit a couple of months back. I guess they train all of their staff members to watch the customers like a hawk. It's uncomfortable and annoying to be very honest, and you're treating your customers like thieves. No wonder there are barely any customers. Not forgetting the high prices of their merchandise too.