Gomathi Krishnan
Leon was very friendly and advised well on the products. Happy with my purchase!
OSIM shop front displaying various massage chairs and wellness products.
1 / 17
OSIM shop front disp...
The OSIM JEM shop di...
Two people sit on a...
A man stands in an O...
Two OSIM massage cha...
Two large cardboard...
OSIM shop front disp...
OSIM shop front disp...
A man sits in a mass...
A large cardboard bo...
A luxurious brown le...
Two people sit on a...
OSIM shop interior s...
OSIM shop interior s...
The OSIM shop front...
The OSIM shop front...
The OSIM shop front...
OSIM is a world-renowned leader in the wellness and massage technology industry, and their JEM location at Jurong East brings premium relaxation and health solutions to the heart of Singapore's bustling shopping district. Since its founding in 1979, OSIM has pioneered the development of advanced massage technology, establishing itself as a trusted wellness brand across Asia. Located conveniently at #B1-46 of JEM, the OSIM outlet offers a sophisticated wellness experience designed for busy Singapore shoppers seeking rejuvenation and therapeutic relief without leaving the mall.
OSIM's JEM facility specializes in providing professional spa and massage services alongside their renowned massage chair technology. The outlet stocks a curated selection of premium massage chairs and wellness products, each engineered with cutting-edge technology to address modern lifestyle challenges such as muscle tension, poor circulation, and stress-related discomfort. Staff members are trained to assess individual wellness needs and recommend appropriate services and products tailored to each customer's specific requirements. Whether you're looking for a quick massage service or exploring long-term wellness solutions, OSIM provides expert guidance and professional care.
Operating conveniently from 11:00 AM to 9:30 PM on weekdays and 10:30 AM to 10:00 PM on weekends, OSIM JEM is easily accessible via Jurong East MRT station. Customers can book appointments through the Fresha app or by calling the store directly at +65 6339 0779. The wellness center complements JEM's diverse retail and dining offerings, making it an ideal destination for holistic health and wellness within the Jurong East Central area. OSIM's commitment to quality and innovation ensures visitors experience world-class wellness services in a professional, welcoming environment.
Operating Hours
Closed
Opens in 4h 31m
Monday
11 AM - 9:30 PM
Tuesday
11 AM - 9:30 PM
Wednesday
11 AM - 9:30 PM
Thursday
11 AM - 9:30 PM
Friday
(Today)
11 AM - 9:30 PM
Saturday
10:30 AM - 10 PM
Sunday
10:30 AM - 10 PM
Overall Rating
5
/
5
Based on 15 reviews
Mall Ranking
#1
Out of 260 shops
Category Ranking
Not enough ratings
Negative Reviews
No negative reviews yet
Positive Reviews
Choon Leong
Leon was detailed and meticulous with our questions, and was attentive throughout the process which makes a great buying experience overall.
Fred Wong
Visited my favourite massage chair supplier. Leon attended to me and patiently explained the relevant features of the latest model. Great experience there and of course managed to try various other models at the showroom. Bought an eye massager too! Thank you Leon for excellent 👍service! …
sw loh
Friendly helpful Leon, able to explain various functions of the latest uDream in details.
KT Quek
Leon Lee was super attentive and friendly when I came in to look for a foot massager. He provides very detail explanation and also give good recommendation on what’s suitable for me. Top notch customer service as he even turned off the lights when I was trying out the new uDivine V2 with a blanket to cover my legs. If u want to buy OSIM, come look for him 👍
Arul Chandran
Was served by Leon Lee (vivo city). He was excellent in his explanation about the product and was patient in answering our questions. We finally bought the massage chair convinced by his clarity as well as our experience sitting on the massage chair.
Jeslyn Yap
Had a good experience speaking with Leon and he has gone through the tutorials with me on all three models of the massage chair. Leon is friendly and he will answer all questions patiently. The features of the app is easy to use too! The way how he promote the features makes you feel comfortable and won’t feel too forceful to purchase the product. :) Look forward to speak to him the next time if I had doubts on the usage of the massage chair.
Navya Sree
I really appreciate how Mr Melvin explained everything clearly based on our requirements. Highly recommend him for their professionalism and genuine care for customers.
Xeraph Xeon
Leon Lee is fast and helpful, he help us to make decisions that is best for us And also gave us the best deals he can offer to us.
Cecilia Tan
We ordered the Udream Massage Chair on 10th January and received it on 18th January. I can honestly say it’s been an excellent investment for our family! We've been using it every day, and it's been fantastic at relieving exhaustion, pain, and discomfort. The massage functions are so effective and truly make a difference. One of my personal favorite features is the Sleep Well Program. After just 15 minutes on the chair, I notice significant improvements in my sleep quality. It’s become a nightly ritual, and I wake up feeling more rested and refreshed than before. A big thank you to Terence Tay (JEM) for his exceptional customer service. He provided us with all the information we needed and was incredibly helpful throughout the process. While explaining all the features and benefits, I have to admit, I was so relaxed on the massage chair during the demo that I could hardly keep my eyes open! Overall, the Udream Massage Chair has exceeded our expectations, and with Terence’s excellent support, this has been a wonderful experience. Highly recommend!
Say Chong Ng
Terence Tay is a top notch sales. Excellent customer service and made sure we are fully relaxed and comfortable, no hard selling at all. Do look for him if you are looking to try out any OSIM products
thomas chew
Excellent Service at Jurong Point – Thank You, Staff Huizi! My wife and I had a wonderful experience at Jurong Point, thanks to the exceptional service from Staff Huizi. She patiently explained all the features and helped us try out various massage chairs. Her warm smile and friendly attitude made the whole experience enjoyable. We felt truly welcomed and well taken care of. In the end, we happily purchased the uLove 3 with full confidence and joy. Thank you, Huizi, for making our visit so pleasant!
Lee Seng FOO
Very good, very handsome. Very satisfy with the product. Thank you Osim.
Tan Mei Hwa
Mr Leong is a friendly and patience staff. Excellent service
KC Lim
I was very well served Terence Tay. He is knowledgeable and very courteous.
Write a Review
Photo Gallery
17 photos