OPPO Concept Store at JEM Mall is Singapore's dedicated destination for hands-on experience with OPPO smartphones, audio products, and consumer electronics. Located at unit #04-39 (50 Jurong Gateway Road), the store operates daily from 11:00 AM to 9:00 PM, providing extended shopping hours for tech enthusiasts. Opened as OPPO's flagship Singapore retail location, the concept store revolutionized customer engagement by allowing visitors to test smartphones, explore audio product lines, and participate in bi-monthly educational workshops. With A+ ratings based on customer feedback praising knowledgeable and patient staff, OPPO Concept Store has established itself as the premier location for exploring cutting-edge mobile technology within Jurong East.
OPPO Concept Store specializes in personalized customer service, assisting visitors with phone setup, data transfer, and purchase recommendations tailored to individual needs. Expert staff members demonstrate product features, explain technical specifications, and help customers select devices matching their preferences and budgets. The store stocks OPPO's complete smartphone lineup alongside complementary audio products, providing comprehensive exploration of the brand's ecosystem. Bi-monthly workshops offer educational opportunities for customers to master device features, explore emerging technologies, and connect with fellow OPPO enthusiasts. This commitment to customer education and support distinguishes OPPO from traditional electronics retailers.
OPPO Concept Store's JEM location combines convenient accessibility with expert retail service, making premium mobile technology exploration effortless. Positioned within Jurong East's transportation hub, the store serves customers throughout Singapore seeking authentic OPPO products and professional guidance. Contact 1800 403 7221 for inquiries regarding specific products, workshop schedules, or technical support. For anyone considering OPPO smartphones or audio products, the concept store provides ideal environments for informed decision-making, expert assistance, and comprehensive product exploration before purchase commitment.
I must say, the marketing strategy using this SIZE of paper bag is genius! 😂
As someone who's always been enthusiastic about phone cameras, I was impressed by the camera features of this brand, which I hadn't considered before. The customer service I received from Mike at JEM was top-notch, he knowns his products very well. No hard sell, very friendly and smiley. 👍
Switching from Samsung to Oppo and I'm looking forward to exploring the phone's features in more depth. 😀
Isaac Goh
Wow.. guys.. Christy is AMAZING.
HER PRODUCT KNOWLEDGE IS LIKE A WALKING GPT.
FASTER THAN A GPT.
The whole place is quick, efficient, excellent. They think FOR the customer.
Highly reviewed and will be my go-to oppo store EVEN though I stay in the east.
My gosh. I don't get impressed easily but I AM!
Tan Sey Han
I came to survey a phone for my mum, overwhelmed by Mike’s politeness and attention to details. Decided to make a purchase on the spot. Extremely helpful and cheerful sunshine young men with lotsa zest. Very glad to have met him. Fulfilled my motive in advanced. Thanks Mike and OPPO.
Sam Go
I had the pleasure of being assisted by Guo Hua, and I must say his service was exceptional. He was not only knowledgeable about the Oppo Find X8 but also patient, attentive, and genuinely committed to helping me find exactly what I needed. His friendly attitude and professionalism made the whole buying experience smooth and enjoyable. Guo Hua truly goes above and beyond — a great example of excellent customer service. Highly recommended!
Yew Ching Ang
Have a very good service from Guo Hua. He is very professional and patient in assisting my purchases.
Just sharing, if you're buying an oppo Reno 13 in January 2025, you will get this Pandan Chan box! And the oppo enco buds 2 pro as free gift :D
Term and conditions might apply, so please check it before any of you buy it!
CH Lim
The service for Guo Hua was great. He will spend time to explain the difference in the models
Teng Cristin
Sales service v excellent even aftersale. Very patient n knowledgeable. Thank you Marcus Teng.
******
Received very good service from the staff. Assisted to set up Reno 8T for my mum and even helped to transferred all data from mum’s old phone to the new one. The guy was so patient with my mum who is not tech savvy, he made it easy to understand and set everything properly for her. We left the store feeling very satisfied and happy. The only cons is that the concept store does not have a wide range of phone accessories (phone cases, tempered glass protectors) which is quite unfortunate. Overall, it was a very pleasant experience and thank you for the good service rendered.
Jamie Lim
Staff Mike is very nice guy, helpful & good service.
Colin
Experience and friendly oppo staff Mike . Outstanding..
Samuel Yew Chai
Is easy to find the store, very convenient as is at Jurong East MRT
yingpeng phan
I was assisted by Guo Hua in changing an Oppo phone, as I have little knowledge on phone transfer and setting, Guo Hua assistance, patience, and his knowledge on phone leave a great impression on me. I would like to thank him for his good servicing attitude and patience with me
Ho Vicky
I was glad I been to this stall. Old Samsung hp died too costly to repair. Bought a new Oppo hp. Tk you so much Mic for helping me to retrieve my whatsapp contact when I cannot switched on old hp to transfer data. GD store n GD staff n gd oppo phone!!!
LC LOO
Guo Hua has done an excellent job helping me to select a new oppo phone as well as patiently assisting me with my data transfer. Thumb up👍. …
Robin Lim
Vincent was very helpful n attentive to my queries as i dropped my old phone n needed to shop for a new one. Always liked thr oppo as it is light n felt like the iphone. Anyway got a good deal for A77s which i had a wireless ear bud thrown in. Excellent deal! Thanks for the reccomendation! Thanks vince for being so knowleageable! 😉 …
