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Quality products and services
Michael Trio at JEM is Singapore's premier destination for customized engagement rings and meticulously crafted wedding bands. Located at #01-60 of JEM shopping mall on Jurong Gateway Road, this elegant showroom offers a sophisticated boutique experience combined with comprehensive e-commerce capabilities. With over 40 years of accumulated craftsmanship and design expertise, Michael Trio specializes in creating enduring, personalized jewelry pieces that celebrate your most important life moments. The JEM showroom is one of several locations across Singapore, with additional outlets in Tanjong Pagar, Tampines, Wisma Atria, and Northpoint City.
At Michael Trio JEM, the design process is collaborative and personalized, ensuring every piece reflects your unique vision and preferences. The showroom features a curated selection of engagement rings, wedding bands, and bespoke designs crafted with precision and attention to detail. Whether you prefer classic designs, contemporary styles, or completely custom creations, the expert team guides you through every step of the design process. The showroom operates from 11:00 AM to 9:00 PM Monday through Thursday, and 11:00 AM to 9:30 PM Friday through Sunday, accommodating both spontaneous visits and scheduled consultations.
Michael Trio represents the perfect blend of traditional jewelry craftsmanship and modern design sensibilities. The showroom offers a relaxed, welcoming atmosphere where couples can explore options, discuss preferences, and create something truly special. With payment flexibility including Atome buy-now-pay-later options, Michael Trio makes premium custom jewelry more accessible. Visit Michael Trio JEM to discover how forty years of experience can transform your jewelry dreams into beautifully crafted reality that will be treasured for generations.
Based on 15 reviews
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Quinn Ng
My experience at Michael Trio was great! Service by Charm was very good and thorough. :) She explained the pros and cons of having different designs of the wedding bands along with my engagement ring and I very quickly decided on one that my fiance and I liked. Would highly recommend for anyone looking for wedding bands and engagement rings! 💍
Amelia Zurielle Shashwini
Charme, was very friendly and helpful. Very fast service too. And the jewellery is very beautiful here.
Intan Soehano
My fiancé bought the engagement ring from michael trio and had such a pleasant experience that we had to come back for the wedding bands as well! Our P.O.C Xin, was very responsive and patient, answering all the questions we had and kindly following up with all our customization requests. Rings were affordable and very pretty overall!
Julia Ng
Sales assistant Su Ling was very attentive to the wedding band design that I wanted and she also suggested similar designs for the best look. I appreciate her patience as I was a little indecisive as I was quite spoilt for choice. She also helped me to resize my ring using an adjuster and made sure I was comfortable during the process. She took her time to calculate the prices for the rings with discount and provided water for us too ! Truly appreciate a sales assistant who has good product knowledge like her
Alvin Chan
Highly recommended brand and excellent customer service by one of the staff (Charme) from JEM outlet. She has provided me with recommendations as well as ensuring the ring to reach me in time. Charme has shown customer service to another level by sharing different designs when I am out of town via messaging app. Thank you so much Michael Trio & exceptionally to Charme!!
Kavimozhi Kandasamy
Had a fantastic service from Charme while purchasing our wedding bands She was very informative and always provided the pros and cons of each aspect of choosing the ring material/design/resizing etc Michael Trio has really nice designs to fit most indivudual's needs :)
Vivian Tan
Great service from Xin! From our very first appointment, she immediately understood the kind of rings we were looking for and brought out plenty of options for us to try. She was so patient and made the whole experience really enjoyable!
Mohgan Raj
I had a wonderful experience at Michael Trio in Jem. Xin provided excellent service from start to finish – friendly, patient, and very knowledgeable. She took the time to explain the different options, answered all my questions clearly, and gave helpful recommendations without being pushy. The whole process felt smooth and comfortable, and I really appreciated her professionalism and attention to detail. Highly recommend Xin if you’re visiting Michael Trio Jem!
seri syazwani
First shop we went to for engagement rings, recommended by my sister who got her engagement ring here as well, wonderful experience overall! Charme assisted throughout and she was so patient, nice and funny too! She gave really insightful suggestions for me to decide on the chosen ring!
chynna lim
Charme is very good in introducing sister rings to me and my sister. Love the rings and we got to reserve and collection done in few days. Thank you Charme
Regina Lim
Had a great experience at the jewelry shop! Charme was extremely patient, knowledgeable, and provided excellent customer service throughout. She took the time to understand what we were looking for and guided us through their wide selection of beautiful designs. Highly recommended if you're looking for both quality and great service!
Kelly Tan
Charme has been super helpful in helping us secure our preferred diamond. She gave good advice and we are very happy with our ring.
zhanpeng low
Walk-in with no expectation, left with full of satisfaction! Charme is a wonderful sales person who is cheerful and helpful. Definitely a great shopping experience here at JEM outlet.
Jazli
I really had a wonderful experience at Michael Trio especially with the help of Charme! She is such a friendly and passionate person and really elevated my experience here! Definitely recommend asking her assistance when shopping! 😊 …
Khairuddin Rosly
We bought my wife’s engagement ring, and our wedding bands, along with my wife’s push present all from Michael Trio! And all from Charme. She is very helpful, friendly and knowledgeable. Would continue to purchase here for future milestones!
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