LiHO Tea at JEM is Singapore's pioneering homegrown freshly brewed tea brand, representing the country's first to introduce innovative cheese tea to the market. Located at #B1-30 of JEM shopping mall, LiHO Tea operates Monday through Thursday from 11:00 AM to 10:30 PM, Friday and public holiday eves from 11:00 AM to 11:00 PM, Saturday from 10:30 AM to 11:00 PM, and Sunday through public holidays from 10:30 AM to 10:00 PM. Embodying the spirit of "new creations of Eastern tea," LiHO pioneered the distinctive "Light Milk Tea" (轻乳茶) concept, combining traditional tea craftsmanship with contemporary innovation to create beverages resonating with modern Singapore consumers.
The LiHO Tea menu showcases an extensive selection of freshly brewed beverages celebrating Eastern tea culture with creative innovation. The Light Milk Tea represents the brand's signature creation, delivering perfectly balanced combinations of quality tea, milk, and flavor that define the LiHO identity. Cheese tea options feature premium cheese cream carefully layered over selected teas, creating luxurious flavor combinations increasingly beloved by Singapore's tea enthusiasts. The menu includes traditional milk teas, refreshing fruit teas, seasonal specialties, and brown sugar milk tea options, each prepared fresh to order using quality tea leaves and premium ingredients. Every beverage reflects careful attention to flavor balance, ingredient quality, and preparation technique.
LiHO Tea JEM operates as a convenient takeaway outlet optimized for quick service, with ample communal seating available throughout the JEM mall. The basement location offers easy accessibility, and the extended operating hours accommodate various schedules and dining occasions. Customers appreciate convenient ordering and delivery through GrabFood, Deliveroo, and Foodpanda, allowing quality bubble tea delivery throughout the Jurong East area. With its pioneering position in Singapore's tea industry, commitment to quality freshly brewed beverages, and innovative flavor creations, LiHO Tea JEM represents the forefront of contemporary Eastern tea culture.
Based on 15 reviews
Out of 260 shops
Not enough ratings
Niuniu
This malay lady elrefuse to taoe ky order, insist that i have to order thru app. I told her i didnt have the app but she turn away. The the chinese lady took over to taoe my order at the cashier.
Francis Tan
Horrible service receieved today at JEM outlet. Granted she is probably busy and can't cope and hope that a customer helps her out. Ask nicely, not throw things around and tell custom to DIY. I packed everything myself and had to ask for bag, cardboard base, receipt. And for the receipt part, she told me "throw already" before even looking for it. She eventually started looking and found it behind the counter. For all the time she took to pass me the few items that I requested for, she would have gotten it done faster if she bothered to pack. Maybe I have been pampered by LiHO for so long, never ever have I encountered someone throw me 2 cups and told me "that's it"! Updates - Thick Taro Matcha Latte doesn't look like matcha and doesn't taste like matcha.
mary chua
I saw so many people complaining about how bad the staff service is but seems like the company didn’t really bother about the rating. The staff attitude really sucks and not willing to serve customers at all. Ask them question they reluctantly replied and if help is needed they tell u they’re busy. When I place order it stated there’s a free keychain to be given but I wasn’t told that the gift is not available until I asked about it , she then unwilling replied is out of stock . I wonder how their business going to sustain with this kinda staff handling the stall, not 1 but 3 staffs. I won’t be patronising this outlet anymore and I’m sure many people won’t too
Xue Nee Leong
I had a very bad experince with this outlet! I really don’t know what‘s wrong with this chinese female staff. After I ordered my first drink, she just kept her head down and kept silent. I waited for at least 30 seconds and then I found out that she was playing with her phone????😡😡😡 …
nur nadhirah
lady throw stuff everywhere . not sincere . so arrogant . did order wrongly . didnt even say sorry .
J R
the malay staff that worked on the 18/10 @1145am was super rude and has ZERO customer service skills. like machiam i owe her a living for her to take my order. if u dont like your job then quit !! liho management pls look into it. please screen your hiring process. have some QC checks
Wang Carol
The counter staff was very rude. His tone and approach sounds so wrong. We were trying to ask if the sweetness will be too sweet and he just said then 0%. The way he talks is like he is very unhappy and not helpful at all.
Rika
What is the purpose of the purchasing cloud drink without the “cloud”? Staff did not mention that there is no cloud before payment or even after. I only realised it when I tried the drink at home and realised there is no cloud. Very bad service. Please look into it. Not once that I faced issue with this branch already. Got once there was stone/pebble in the drink. The hygiene calls for a concern. Definitely not going back again.
KML Koh
The trio working on 30th sep evening, playing around and leaving orders to sit while customers were waiting for their drinks. I saw my drink melting away for 10min before she packed them, choosing to talk and laugh with her colleagues, and prioritise folding cardboard boxes instead at peak timing.
Anonymous Stranger
Pls show the full menu on one of the TV The strawberry is abit sour, matcha taste not so strong Personally prefer softer pearl Pls wipe the cup after sealing? The outer part of the cup have strawberry jam so it's abit sticky
ProfToast
Honestly I don’t get the negative reviews about this LiHO branch like it was ok for me when I went here today? But maybe they changed the staff today so didn’t have the same negative experience as many patrons here have said Service is normal, bubble tea is the usual nice LiHO bubble tea, can tell they use quality tea leaves when I asked for 0% sweetness (it was slightly bitter but fragrant) I like the pearls here the best out of any other bubble tea brand It definitely took a while but we ordered bubble tea for 4 people and the wait wasn’t that long (around 5 min) so it’s quite reasonable When I last went here in September I had the same experience Edit: they gave student discount even tho it was a weekend and we weren’t wearing school uniform thanks gais 😅
Golden Bell
One of my favourite bubble tea choices when visiting Sg. Staff member gave good recommendations and had knowledge of the menu. Cute straw decoration as a free gift!
DSKY 135
I had a good experience buying from Liho today, thanks to Jom, the cashier. She was very spontaneous with telling me about the student’s discount. Will definitely come back again!
Ash Ash
The drinks were ok. Normal to me. Service quite slow though there were only 2 customers. Staffs were focused more on delivery orders than walk-in orders. Tea eggs were not nice. Like normal hard boiled eggs which my kids can also do. 🙄 …
Sihui K
Had a great experience with this outlet. Serving of drinks was prompt and the staff who handled my drinks was very smiley and cheerful. Her name is Jolene (not sure if I spelled it correctly) but kudos to this outlet!
经典珍珠奶茶
经典双薯酒奶茶
经典仙草奶茶
荔枝玫瑰奶茶
格雷奶茶
绿奶茶
蜂蜜奶绿
桂花龙眼奶绿
大红袍奶茶
黄金乌龙奶茶
冬瓜奶茶
雪山双倍超浓可可
原创黄金牛油果
牛油果红糖珍珠
新加坡水果茶
百香双响炮
梅见
茉莉蜜
夏日蜜桃柚美丽
桂花龙眼茉莉會自珍珠
荔枝置明月
葡萄黄金乌龙茶
百香果洛神茶
荔枝芦荟爽
杨枝甘露。
可尔必思草莓
可尔必思夏日蜜桃
葡萄茉莉愛自珍珠冰沙
格雷奶冰沙
等莓冰沙
芒果探戈
抹茶红豆冰沙
红牛蜂蜜百香果特
红牛荔枝玫瑰特调
牛油果酸奶
草莓酸奶
芒果酸奶。
冰美式
里喝招牌奶咖啡
雪山摩卡咖啡冰沙
抹茶拿铁
双倍超浓抹茶拿铁
金重抹茶拿铁
草莓米麻暑寒天抹茶拿铁
香芋奶
香芋珍珠奶
香芋芋圆奶
芋泥米麻薯奶茶
芋泥米麻薯鮮奶
天真茉莉花茶
大红袍茶
黄金乌龙茶
金置茶
冬瓜茶
山楂洛神
天真茉莉鮮奶茶
大紅袍鮮奶茶
戴金马龙鮮奶茶
金置鮮奶茶
雪山輪兰拿铁
Zero Sugar, No Milk, No Toppings
Zero Sugar, No Milk, No Toppings
Zero Sugar, No Milk, No Toppings
Least/Less Sugar, No Milk, No Toppings
Least/Less Sugar, No Milk, No Toppings
Least/Less Sugar, No Milk, No Toppings
Zero Sugar, No Milk, No Toppings
Zero Sugar, No Milk, No Toppings
Zero Sugar, No Milk, No Toppings
Least/Less Sugar, No Toppings
Least/Less Sugar, No Toppings
Least/Less Sugar, No Toppings
原创黄金牛油果
黑糖珍珠牛油果
空沙沙芒果牛油果
芝芝牛油果
格雷伯爵奶茶
大红袍奶茶
经典黄金珍珠奶茶
雪山可可香
咖椰奶绿
白桃柚美圍
新加坡水果茶
可青柠
红粉玫瑰
雪山大红瓶
金糯米大红袍
芝芝绿茶
茉香绿茶
芝芝鸭香
招牌咖啡
大红袍鸳鸯
雪山咸焦糖冰沙
黄金珍珠
黑糖珍珠
白珍珠
椰果
芋泥
栗子泥
芝芝好
Azuki Red Bean
Azuki Red Bean
Cheese Milk Tea Cheese Green Tea Cheese Oolong Tea Cheese Earl Grey Tea
Original Milk Tea Earl Grey Milk Tea Oolong Milk Tea Green Milk Tea
Passion Fruit Green Tea Passion Fruit Oolong Tea Passion Fruit Tea Grapefruit Green Tea Grapefruit Oolong Tea Grapefruit Tea
Avocado Smoothie Mango Smoothie Strawberry Smoothie
Brown Sugar Pearl Milk Brown Sugar Pearl Fresh Milk
初念無糖
切干美人
Da Hong Pao Latte 状元大红相拿铁
黄金大红袍燕麦拿铁
黄金香纯冬瓜燕麦拿铁
雪山巧克力牛奶
雪山或焦糖咖啡冰沙
原创黄金牛油果
黑糖嘟嘟牛油果
可尔必思青柠
荔枝戶著
荔枝聲明月
可尔必思白桃
白桃柚美丽
新加坡水果茶
杨枝甘露
望梅止海
红牛柠蜜特调
红牛荔枝玫瑰特调
景泉茶
大红袍鸳鸯
大红袍茶
茉香綠茶
冬瓜茶
格雷伯爵奶茶
冬瓜奶茶
奶香綠茶
蜂蜜綠茶
经典奶茶加珍珠
黄金珍珠
黑糖珍珠
白珍珠
椰果
35 photos