Hako at JEM (#03-52) is a unique consignment and gift marketplace that has cleverly revolutionized retail by allowing independent entrepreneurs to rent display spaces while offering shoppers an ever-changing, eclectic collection of trendy gifts, toys, fashion items, phone accessories, and lifestyle products. Operating from 11:00 AM to 10:00 PM daily, Hako provides an engaging shopping experience where novelty and discovery take precedence over standardized inventory models. The business model invites entrepreneurs and product creators to "take up boxes within our shop to sell products," effectively operating as a modern marketplace where individual sellers maintain their own inventory while benefiting from Hako's customer traffic and marketing. This consignment approach ensures that Hako inventory constantly refreshes as different vendors rotate their offerings, eliminating the stagnant feeling that characterizes traditional retail stores. The JEM location represents Hako's presence in this major shopping destination, complementing additional outlets at Jurong Point, Northpoint City, Plaza Singapura, and VivoCity.
The Hako shopping experience celebrates curation and discovery, appealing to customers seeking unique, trendy items without the patience for extended browsing in conventional department stores. The constantly rotating vendor base ensures that regular Hako visitors consistently discover new products and fresh offerings throughout changing seasons. The product categories span gifts suitable for various occasions and recipients, collectible toys targeting enthusiasts and younger demographics, fashion accessories and clothing items reflecting contemporary trends, phone accessories addressing practical needs with style consciousness, and diverse lifestyle products addressing hobbies and interests. The independent vendor model supports small business entrepreneurs while providing consumers access to niche products and specialized items that mass-market retailers typically ignore. This grassroots approach to retail creates authenticity and genuine personality that corporate retail environments struggle to replicate.
Shopping at Hako JEM offers therapeutic browsing experiences where discovery and surprise create engaging customer interactions fundamentally different from predictable conventional retail. The consignment model emphasizes that truly compelling retail environments reflect individual seller personalities and entrepreneurial passion rather than corporate standardization. The extended hours until 10:00 PM accommodate various shopping schedules and impulse visit tendencies. For those seeking unique gifts reflecting authentic individual creativity, fashion-forward accessories expressing personal style, trending toys appealing to specific interests, or simply the joy of browsing spaces where genuine surprise awaits, Hako at JEM delivers marketplace magic that corporate retail environments cannot replicate. The brand's multiple Singapore locations demonstrate that customers increasingly appreciate consignment models offering authenticity, novelty, and support for independent entrepreneurs over standardized corporate retail experiences.
Based on 10 reviews
Out of 260 shops
Not enough ratings
Ben Wong
I visited this store last week, and the experience was terrible due to the attitude of the staff. If you think that seeking your help to open the door is very troublesome and also disturbs you using your phone while you are working, then what's the reason for coming to work? I will not support this store anymore because of the rude staff.
Hamzah Rafi
There is a woman worker there that gives out a judgemental look and talk shit behind my back to her colleagues one time when I was searching for cards to buy. Heard the person talking smack when I was leaving the store. Not Professional at all, might as well don't open up the store at all since the lockers are there to sell stuff that people have rented and not judge you for what you buy when you ask them to open the lockers. Need to teach their staff some basic manners towards customers since they don't have any or even better send them to basic mannerism courses before they start working. Prices are also jacked up like how rice and eggs were in WW2.
Wu Yulong
I am not saying the store is not good but this good store is one bad apple spoils the whole barrel it was a female staff that gives people(me and my friend) a contemptuous look I think the store will better without her!
picklepicklepickle mynickel
On Friday of 15/3/24, I entered the store at 9:30pm. I had dinner before this so I checked the closed time of the store on Google & it said 10pm. As I entered the store with my sister, we went around to look at the items in the different lockers. Suddenly, the lights in the store flickered. We thought maybe the lights needed fixing until we heard one of the female store keeper beginning to switch off all the lights in the store while the other female staff begun to close the gates of the store when we were literally in there. We quickly moved & exited the store. They did not inform us that they were closing at such timing. It stated online that the store closes at 10pm but why do the staffs close the store half an hour early? They even didn't inform any of the customers there that they were closing. My sister & I were nearly locked inside the store if we didn't approach the staff. The female staff closing the gates didn't apologized and had such a sour face when we immediately exit.
Dyason Chia
Was a locker store mechant here. Never ever going to come back again! Workers arrive late, leave early. Website says open 11am but 11.30 am still got no one at the store. Says close at 10 but 9.30 close already! Keep up your word when doing business man!
mikaela
Cashier here was super rude like when it was close to closing they closed the doors on us . Besides that they glare at you when you touch something and mutter to their colleague about you ! 0/10 >.<
Rizal Farok
located in a good spot just opposite Uniqlo, they've got the usual shelves stocked with pop culture items like figures and collectibles, and the usual assortment of things like trading cards, phone accessories, bags and pouches, jewelry, etc. prices they have are pretty comparable too, even borders on the cheaper side for most items.
Bernice Csy
Did not expect small business owners will sell at these kind of shops too! Will surely visit much more often to check out if other small business opens up!
可口可乐
I like it here because of the many styles
Georisjoelle Tan
I have kpop
7 photos