Swift Exchange is an authorized money changer providing reliable, professional currency exchange services to customers throughout Singapore. The JEM location at #B1-05A, 50 Jurong Gateway Road serves the extensive customer base of this major shopping mall, offering convenient currency conversion services during extended shopping hours. Swift Exchange operates as part of Singapore's established money changer network, providing travelers, business professionals, and individuals needing foreign currency with competitive exchange rates and professional service. The Jurong East location benefits from the mall's accessibility via MRT and high foot traffic, making foreign exchange transactions convenient for customers in the western region.
Swift Exchange specializes in converting major currencies including British pounds, US dollars, Malaysian Ringgit, and other international currencies at competitive market rates. The service accepts cash and provides reliable exchange services without requiring advance notice or complex procedures. Additionally, Swift Exchange facilitates international money transfers from the JEM counter, enabling customers to send funds abroad through established remittance channels. While the company does not publish exchange rates or fees online, the professional staff can provide current rates and cost information at the counter, ensuring customers make informed currency exchange decisions.
Operating hours are Monday to Sunday from 10:00 AM to 9:00 PM, with a brief closure Friday from 12:45 PM to 1:45 PM. Swift Exchange is conveniently located within JEM at #B1-05A, directly accessible by exiting Jurong East MRT station at Exit B. The facility's extended hours and mall location provide convenient foreign exchange services for shoppers, travelers, and professionals requiring reliable currency conversion in the Jurong East area.
Based on 15 reviews
Out of 260 shops
Not enough ratings
jonathon teo
On internet the exchanhe rate was 24.6NTD to 1SGD. Understand that the rate will be lower in a shop, it says 23.6NTD. Thats fine. But while exchanging, the counter asked me to top up extra for 24NTD, turns out it wasn't the case. It was to round off so he don't need to give small notes. End up exchange rate is lower than 23.6NTD
soo nerd
Extremely bad attitude. Review says it all. Doesnt offer to provide envelope to store cash. Attitude is just swinging around looking at his god dam phone. Would highly recommend everyone to deal at other place.
Wellens Tan
The opening hour is at 10am but only starts business at 10.11am. Conveniently located in a mall near the train station but major currency's rate is not attractive (JPY 109.29). Good if you are in a rush and don't mind spending a little more to save hassle and for more convenience
martin
Rate for Yen is not what was shown 100.2…was 98…. Instead…
Danny Yap
Bad attitude and service by Amir. Coming here to exchange foreign currency feels like we are here to pay our debt instead, as demonstrated by Amir’s nonchalant and rude service. Avoid at all cost.
ShinYin Lin
Read the reviews before heading and was wondering how bad can the queue be. Reached at 1:15pm, on a Tuesday with 7 people infront of me. Please change the shop name, not even “swift” lol
prazad bala
worse place to get your money exchanged, too bad we have to give a star to mention this
XJ Peak
Swift Exchange? I waited in queue for 16 minutes and TWO people had finished. I think the person on duty that day was hand drawing the notes or perhaps minting the coins. I left the queue, unable to take wait further.Picture of queue attached - the adjacent stores will probably report to the mall authorities that their business is being obstructed by the snaking crowd.
Tai Kah Yieng
Terrible money exchange - told me after 3 months that they give me more money that i should have and asked me to pay back!! Super dishonest never never going to come back again! All people who is going to change money here please be extra careful
Alan Chew
I visited the money changer at JEM today for the second time, and unfortunately had another unpleasant experience with the same Malay lady at the counter. Her attitude was very poor — she spoke loudly and appeared impatient and unfriendly, as if customers were troubling her just by asking to exchange money. It really feels like she doesn’t value customers or appreciate their business. I hope the management can look into this, as her attitude gives a very bad impression of the service here.
Yeng Yeng
The attitude of the Malay lady is just terrible, she talks to customers as though we owe her. Boss also did nothing to try and rectify the situation and just sat there using his phone. Do not use this money changer, go elsewhere.
Pika Pee
I exchanged 1800 ringgit, board said 2.95 Receipt said 3.0, math means i should get 600sgd right? I got 540sgd, so the rates are suddenly 3.33? stay away from this place
HuiJie Chua
Queued for an hour to exchange money. **Note to everyone who wants to exchange currency during peak period, the money changer allowed people who are exchanging a huge amount of currency to cut queue. Not sure how many people have cut the queue but right before I was served, the money changer told me to wait while she let this guy cut my queue just because he had $20k to exchange. Not recommended, should have gone to the money changer at the bus interchange.
Eskay Seah
Exchange rate is not bad. Very efficient service. Just prefer if they let me see the amount to be exchanged before proceeding with the exchange straight away. Other than that, all good lah 👍 …
Andy Chin
Conveniently located at basement of JEM. Staff are attentive. Good experience.
10 photos