Just wanted to take the time to appreciate the young staff that was at JEM that helped me with my order on Thursday evening 26th at around 8pm! He was knowledgeable about the scents and was really friendly, great service! And of course, I love the perfume I bought as well :) Keep up the great service！
Aaron Sin
5
Thankful for Seline's help to clean my very old empty six scent bottle that I got it since like 8 years ago. Managed to get a refill after finally remembering to get one after so long! Thanks!
Denise Ong
5
Great service from Ms Yee Yee at SCENT by SIX JEM. Thoughtful recommendations, perfect match found. Hope management recognises Ms Yee Yee — her service truly reflects the brand’s values.
Felicialls
5
Wanted to acknowledge staff Ms GN for her kind assistance! Was looking for a gift and decided on a mini nebuliser, she helped me to gift wrap even though it wasn’t included! Thank you so much, great service
Joanna Yee
5
I had the pleasure of being assisted by Celine at Jem outlet today, and I couldn’t be more satisfied with the experience. Celine is incredibly attentive, thorough, and patient. Thanks for the great service!
Lily Tan
5
Purchased was assist by Ms GN, she’s very helpful and detailed on all products and we are very happy on our purchase!
highly recommend to look for her to get
your car/room/house to smell real nice
we enjoyed our shopping experience in jem outlet ☺️
Yong Seng Seet
5
From the moment I stepped foot in the pop up store, I was greeted by the knowledgeable and attentive sales associate, Ying Xuan. Her professionalism and expertise made my shopping journey truly enjoyable.
Ying Xuan's command of the products was impressive. She effortlessly guided me through the array of devices available, meticulously explaining the coverage and specifications of each model, from the basic to the advanced versions. What stood out was her ability to simplify complex technical details, ensuring I understood the features of each device before making a decision.
Furthermore, Ying Xuan went above and beyond by introducing me to the essential oils available in the store. Her passion for the products shone through as she shared insights into their benefits and uses, adding an extra layer of value to my shopping experience.
What truly set Ying Xuan apart was her approach. She was attentive and informative without being pushy, allowing me the time and space to explore my options and make an informed decision. Her patience and professionalism were commendable, creating a comfortable and pressure-free environment for shopping.
Overall, my experience at JEMS was exceptional, thanks to Ying Xuan. She is undoubtedly an asset to the company, embodying the qualities of a top-tier sales associate. I left the store feeling satisfied and confident in my purchases, all thanks to her exemplary service.
In conclusion, I extend my heartfelt gratitude to Ying Xuan for providing such an excellent shopping experience. Her dedication to customer satisfaction deserves the highest praise. Kudos to her and the entire team at JEMS for their outstanding service.
Gabriel Lo
5
Was attracted to the store by the scent.
GN came over to us promptly and started to introduce us with the different scent that the company carry. She was friendly and patient in explaining to us the nebuliser.
Great experience at the store.
Denise O
5
Last year, I started to try out of Scent by Six essential oils, and I must say, the service at the JEM store is top-notch! Ms GN, their outlet staff is fantastic knowledgeable, friendly, and never pushy. I truly appreciate that she doesn’t engage in hard-selling but instead keeps me updated whenever there’s a great promotion.
Her genuine approach and excellent customer care make my shopping experience enjoyable and stress-free. It’s rare to find such thoughtful service these days! Many thanks Ms GN once again for the excellent customer service experience!☺️
Case Woo
4
I got the discreet black Metal Nebulizer with 3 vials: 27F, Hikaru and Sleep Returns. It’s been only a night but we felt it’s one of the most silent and compact fragrance producers we’ve ever had. User friendly timer and intensity features. Trying a dose of Sleep Returns now and it’s awesome. Woody and calming. Slept like a log. My wife could not figure where the nice fragrance was coming from. Ha. Will review the other 2 when we get to them. Thank you Yee Yee for attending to me.
Fragrances IMHO:
Sleep Returns - Woody, calming and strong fragrance.
27F - Signature, pleasant, stress relieving but very mild. Doesn’t easily fill room.
Hikaru - Smells like hair salon after perming which we did not like.
4 Mar: I revised this review from 5 stars to 1 star. Because it stopped working after 2 days.
15 Mar: Went to the 313 branch to solve my issue with a brand new nozzle.