I ordered the salted egg yam’o, black sesame ball and prawn nugget on stick but didnt receive the black sesame ball. Upon paying i realise there was one missing order. I clarified with the cashier and all she did was “Huh?? Huh?? Huh?? Huh??” Rude. Please tell your staff to have some basic customer service.
Jyy Jyy
1
Gyoza 🥟 were so bad. Curry puff seemed like it was not fully cooked somehow, but the black sesame ball were good.
Needless to say, the ladies working there are being quite rude 👎
Mc_zz
1
The Auntie cashier/served is rude. No customer service at all. This is not a market, this is a mall. To Lai order at customer. Is it hard to say hi order instead? When making payment she didn’t accept Brunei money. Ask the other staff & told me grandmother story can’t bank in. Hope management will have a look on this.
jaylej tan
5
Such kind staff that will patiently wait for you if you didn't know what to order. Such kind people that are enthusiastic and waited politely for people to make up their minds even if the line was long. The food was amazing, tasted better than my grandma's food. In a nutshell, Service was as good as their food and Old Chang Kee will always hold a special place in my heart.
Tennie HUANG
1
today I go and redeem my birthday voucher and the female who looks like a store manager or sth gave me a supercilious look, she thought I was a tourist and rudely say they don’t accept cash in Chinese to me, but unfortunately her Chinese sucks, so I speak back in English that I do not have cash and I never give her cash, you thought I am a tourist and has a discrimination on that, but I am not. Anyways, the service sucks and I wish all the tourists never come here buy
stuff since the staff here have discrimination on you.
Omar Rahmat
1
Today my wife came to redeem klook 3 puff .The malay staff very very rude, if she think she very busy this is not the way reply to customer. I think old chang kee mgt pls look in this matter. Too many complaint on this outlet..
Mny thks
Benjamin Tan
1
Staff on duty on 2025 July 05, 5pm was extremely rude. Instead of advising what payment method is accepted, she simply keep lamenting and claim that thr customer should be aware of the payment gateways
冉儿
1
My friend ordered a fried chicken nugget for me, and then I wanted to add one, and then that person said to order it [Angry] together and using impolite tone , before that she didn't ask me. After that, she asked me what I want, and I pointed it out to her, and she took it by mistake, and other stuff said in a very annoying tone "call each food name next time". Not only that, she tell me dont be mad🙄
AT
1
25 July 2024
Food - Bought 1 black sesame ball. The crust is hard, which felt like it is leftover reheated from the previous day. And $1.90 is expensive for such poor quality.
Service/Atmosphere - The employees were arguing and causing confusion among themselves (in front of customers). I think it's unfair for customer to witness their drama, and has to wait for them to sort things out before serving us. Not attentive to order as well. I wonder whether the management even bothers to coach their employees, or try to improve their service delivery at all.
Liin Arh
1
A aunty with short hair doing the cashier got a very rude service attitude. Around 11am going to buy a breakfast , I ask the cashier want to buy a meesiam , she very impatient told me that meesiam haven’t “ hot “ , then I ask how long to take it hot , she very fierce and frowned talked to me “ I don’t know , I don’t know “ . Last time I go on 1030am , she said the meesiam selling time at 11am , now I go 11am she told me the meesiam haven’t hot .