Jem • Food • Parking
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Rating Summary

2.5

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for LiHO TEA JEM

J R

J R

1

the malay staff that worked on the 18/10 @1145am was super rude and has ZERO customer service skills. like machiam i owe her a living for her to take my order. if u dont like your job then quit !! liho management pls look into it. please screen your hiring process. have some QC checks

Sihui K

Sihui K

5

Had a great experience with this outlet. Serving of drinks was prompt and the staff who handled my drinks was very smiley and cheerful. Her name is Jolene (not sure if I spelled it correctly) but kudos to this outlet!

Wang Carol

Wang Carol

1

The counter staff was very rude. His tone and approach sounds so wrong. We were trying to ask if the sweetness will be too sweet and he just said then 0%. The way he talks is like he is very unhappy and not helpful at all.

Rika

Rika

1

What is the purpose of the purchasing cloud drink without the “cloud”? Staff did not mention that there is no cloud before payment or even after. I only realised it when I tried the drink at home and realised there is no cloud. Very bad service. Please look into it. Not once that I faced issue with this branch already. Got once there was stone/pebble in the drink. The hygiene calls for a concern. Definitely not going back again.

KML Koh

KML Koh

2

The trio working on 30th sep evening, playing around and leaving orders to sit while customers were waiting for their drinks. I saw my drink melting away for 10min before she packed them, choosing to talk and laugh with her colleagues, and prioritise folding cardboard boxes instead at peak timing.