Innisfree at JEM brings authentic Korean natural beauty innovation to Singapore shoppers, delivering K-beauty expertise and premium skincare solutions in the heart of Jurong East. As a South Korean cosmetics brand established in 2000, Innisfree combines pristine ingredients sourced from Jeju Island with revolutionary research and development to create effective, eco-conscious beauty solutions. The spacious JEM boutique at #02-36 provides an immersive shopping experience where customers explore innovative skincare products, vibrant makeup collections, and nourishing bodycare formulations.
Innisfree's comprehensive product range addresses diverse skin concerns through thoughtfully formulated solutions including moisturizing treatments, pore care systems, anti-aging solutions, and brightening complexes. Bestselling items like the Green Tea Seed Serum deliver antioxidant protection and hydration, while the Super Volcanic Pore Clay Mask purifies and minimizes visible pores. The Orchid Enriched Cream provides luxury moisture for mature skin, exemplifying Innisfree's commitment to effective, ingredient-driven beauty. The brand's naturalism philosophy emphasizes ethically sourced components and sustainable practices, appealing to environmentally conscious beauty consumers seeking effective solutions without compromise.
Located at JEM with extended hours from 10am-10pm daily, Innisfree JEM provides convenient access to K-beauty solutions throughout your shopping experience. The knowledgeable store staff offers personalized recommendations and product education, helping customers select optimal solutions for individual skin types and concerns. With 12 Innisfree locations across Singapore since 2013, the brand has established itself as the premier destination for Jeju-sourced K-beauty innovation. Whether discovering K-beauty for the first time or maintaining established skincare routines, Innisfree JEM delivers trusted, effective solutions that reflect nature's power combined with scientific innovation.
Based on 15 reviews
Out of 260 shops
Not enough ratings
Qing Yi Ng
Unfortunately service in this store is a little like Russian roulette. While last visit was great, today's staff was totally unhelpful to say the least. The store only had like 1 other customer and no one attended to me at all, too busy chatting amongst themselves. Took my hunt for concealer to Shiseido instead. Probably never coming back ever.
Lee
Virtually non-existent service. Didn’t even bother to introduce products or say thank you after purchase
Sarah Lee
Spent over $50 this evening and yet my items were put inside a small brown paper bag, when asked for a carrier, easy for me to carry with handle, the cashier handed to me reluctantly, saying is a big paper bag when in fact was just a small green Innisfree green paper bag, she took all my items out and transferred into it without a smile.
Ryan Chong
Grace and Jason are extremely friendly and professional. Super appreciative of their service. They offered fantastic advice.
Posh Pearl
First time here by friend’s recommendation. Was served by Hui hui and she’s professional, friendly, knowledgeable and no hard selling. Very good experience! Look forward to try their products later!
Chiaki Tani
First time shopping with innisfree. The retinol green tea PDRN ampoule caught my attention and decided to find out more from the staff. Everyone was friendly and helpful. Will definitely be back. Thank you so much and happy 2025!
Daniel Syafizwan
Was served by a staff named Leen , she super nice and friendly , great customer services 👍 …
Jasmine Phong
if u dun get any plastic bag. They always gives me free samples on every first sat of the month, with any purchase amount. Also free birthday kit for members!
Hui Chuen Lim
Shoutout to Lyly for helping me in selecting suitable products for facial care and make up as well. Lyly did not judge or laugh because of my lack of knowledge, she explained almost all the products to me that Innisfree has to offer passionately. Her eagerness to help lost customer like me touched me alot. Need more kind souls like her. Hope Innisfree mgnt can reward her for the effort, the sharing session took 1 hour and I spent $220.
Xiuhua Lin
I was skeptical stepping in initially because I heard how hard beauty stores hard sell every product they have. I was so wrong today- they did not hard sell, instead, they taught me how to use the product and tell me what is worth buying and what not. I recommend this store at JEM - they are just above the rest.
SouwHwe Choo
Staff are friendly and courteous. Products are reasonably priced and of good quality. The Jem outlet that I went to is bright ,clean and neat. It makes me feel comfortable.
Kate Leong
This is my favorite Innisfree branch. The service is excellent. Staffs are very attentive, patient, helpful and knowledgeable in skin care products. Overall experience is very welcoming and positive. So far the products that they recommended are suitable and beneficial for me. Highly recommend Innisfree at JEM.
Anthony Soh
Yes, Jem Mall is easy to access to Westgate Mall, Jurong East Mrt Stn., Jurong East Bus interchange and also connected to Ng Teng Fong Hospital, and either to NTUC Learning Hub building and to IMM Mall building too without walking on the ground level safety from traffic and raining time because all these are connection together with 'J-Walk' link bridges across each other on the second storey level
HS Lim
Innisfree @ Jem Wide range of products. Last update Jul2017
J Lee
Very accomodating and helpful staff, had a minor dispute with the mall management's policies and they resolved it professionally and promptly. Good job!
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