Reviews for Wingstop JEM

fitri atiqah

November 21, 2025

1

its a PAIN ordering from this outlet. always long waiting time. dont even bother to buy food from here during your break time bc it is taking up almost AN HOUR to get my food

Trisya Amanda

November 21, 2025

4

food was great! not a lot of seats tho so i had to stand and wait for people to finish eating..

s0n1a

November 21, 2025

1

had to wait a whopping 27-30 minutes for fast food. this isn’t fast food anymore. i spent my work break wanting to eat wingstop and instead i sat there for most of my break hoping to actually eat something. really ruined my mood

alice thone

November 21, 2025

1

Waited 45 minutes for the food, ordered and paid extra for Ranch. however when I checked my ordered at home, there is not ranch. Update: I'm not free enough to send an extra email to the customer service, explain and wait, so that u guys can go through step by step to solve that problem. But here is the receipt of proof if u guys think, I'm lying just to write a bad review( I'm not that free) I do not need any further action for this. Just wish if the shop made customers to wait for 30-45 for fried wings, at least make sure to give all the orders they paid and ordered.

Manikandan.N

November 21, 2025

1

Dear Wingstop Team, I hope this email finds you well. I’m writing to express my frustration with the slow service I experienced during my recent visit to your location as a delivery rider. On this occasion, I had to wait for over 30 minutes to collect an order, which was incredibly disappointing. To make matters worse, I was assigned another order to pick up immediately after, which further delayed my schedule. As a delivery rider, timely pickups are crucial for maintaining efficiency, and the extended wait times made it challenging to fulfill my responsibilities. This experience left me feeling disheartened, as I rely on smooth and efficient service to provide the best experience for customers. I kindly ask that you look into improving the speed of service for riders, as this situation negatively impacted my work. Thank you for your attention to this matter. I hope for a more streamlined process moving forward. Sincerely, Mani