Reviews for TOG

Kowfey Clover

November 21, 2025

4

This TOG is similar to others that i have been in. There's nothing wrong with that. The space there is a bit smaller than what I had expected. There is a bit of a squeze that you have to go through in order to go to the toys/figures section of the store. I didn't buy anything from there or have talked to the staff about anything, so i can't be sure about the customer service there. Other than that, it's all good. 👍

I'm Shaun

November 21, 2025

1

Worst shopping experience ever, the sales assistant at the side was very unfriendly ( male) and even proceeded to mumble words like " wasting his time" and "waste of receipt" when all I did was buy a few packs of cards. ( more specifically magic the gathering booster packs). Aside from that, the female sales assistant at the counter was polite and nice but beware of unfriendly staffs that mumble under their breath.

Alden Murugayah

November 21, 2025

1

This is smth i did not expect to comment but i rly have to. The tog in jem has made me uncomfortable while i was looking around for one piece items. Whenever i was walking around there was a staff member looking over my shoulder. I was really uncomfortable with that. I am a 13yr old teen who deserves the same respect as an adult to shop. I understand that it is part of safety but i felt realy uncomfortable with that. I am still rly dissapointed

Alson Toh

November 21, 2025

1

A very unpleasant service by a lady staff name Joyce, without even try to help and keep reject and answer very rude to me. I can understand company policy and actually I just brought the game less than a few hours without even install or play it. Just opened the plastic cover only. I even say sorry and wishing she could call the management to help out as I always a regular customer to support you all. Very disappointed and finally a guy in causeway outlet help me alot by calling the management to solve my problem. Very big thanks and appreciate this guy cos he listen and help me this very special offer for me. Hope you management can speak and give this Joyce a class to learn what is service and poliite towards a customer. Last I like to thank this Guy from cause way outlet for the gesture help.

Vesper Lee (A person!)

November 21, 2025

4

They sell good stuff! Like Steam Gift Card codes. However, they are not very punctual in their opening times. They usually open at 11:10AM to 11:30AM , not 11AM. However, people shouldn't be rating 1 star for that, as people need to check everything before opening.