Jem • Food • Parking
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Rating Summary

1.5

15 reviews

5
60%
4
73%
3
87%
2
100%
1
87%

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Reviews for Swift Exchange

Alan Chew

Alan Chew

1

I visited the money changer at JEM today for the second time, and unfortunately had another unpleasant experience with the same Malay lady at the counter. Her attitude was very poor — she spoke loudly and appeared impatient and unfriendly, as if customers were troubling her just by asking to exchange money. It really feels like she doesn’t value customers or appreciate their business. I hope the management can look into this, as her attitude gives a very bad impression of the service here.

Yeng Yeng

Yeng Yeng

1

The attitude of the Malay lady is just terrible, she talks to customers as though we owe her. Boss also did nothing to try and rectify the situation and just sat there using his phone. Do not use this money changer, go elsewhere.

Pika Pee

Pika Pee

1

I exchanged 1800 ringgit, board said 2.95 Receipt said 3.0, math means i should get 600sgd right? I got 540sgd, so the rates are suddenly 3.33? stay away from this place

Andy Chin

Andy Chin

5

Conveniently located at basement of JEM. Staff are attentive. Good experience.

HuiJie Chua

HuiJie Chua

1

Queued for an hour to exchange money. **Note to everyone who wants to exchange currency during peak period, the money changer allowed people who are exchanging a huge amount of currency to cut queue. Not sure how many people have cut the queue but right before I was served, the money changer told me to wait while she let this guy cut my queue just because he had $20k to exchange. Not recommended, should have gone to the money changer at the bus interchange.