Jem Food Parking

Rating Summary

3.4

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for Swarovski

Dan

Dan

1

Called their customer service and was told we could do a return at this branch. Shockingly, they conveniently forgot to inform us the shop is under renovation. What a joke of a team. They preferred to waste customers money and time. Very unprofessional and till date, no compensation for which is clearly their mistake and responsibility. No notice that this branch was also closed by their team, maps not updated or through their support line. If we could give a zero star rating, we would.

Hui Ming Ng

Hui Ming Ng

1

If I could give a zero star, I would. Just a process to change battery and add in a clasp to a watch table ages. When I asked how long more is required, I have to withstand the bad attitude of the staff. Would recommend all to avoid this shop

Irwin Cheah

Irwin Cheah

1

Staff with terrible attitude. Told us we are entitled to free gift then realized we are $2 short so cannot give free gift anymore. Then I tried to exchange the item but I will lose 10% discount for exchange item which means I need to pay full price for exchange item. Tried to use another discount voucher but also cannot because the top up amount is less than $250 (the item I wan to buy is over $300). Then no refund. Horrible experience. Never coming back to this team again.

Uswatun Hassanah Binte Omar

Uswatun Hassanah Binte Omar

5

I would like to thank Adeline for her kind assistance. She was very approachable and helpful with my purchase. :)

Ron WZ Sun

Ron WZ Sun

5

Been a selective Swarovski user for a while. Bought the Chinese junk boat at a special discount. Compliments my other crystals and crystal grids.