Disappointed. My girl go cut the hair ans show the one of the hair stylish that she want cut her hair at eye level but he cut above eyebrow...and ask him cut a bit and follow the current hair style but cut till very short like boy ... Really disappointed.
Shao-Yang Chiang
1
Don’t know how to listen to instruction. I said to eyebrow and then proceed to cut 5 cm above eyebrow. Embarrassing to be called premium. Started from the front which has no sense at all, don’t know how to properly trim. I went to gucco and paya lebar one which is absolutely perfect, while the JEM one is concerning.
Jess Lin
1
Sent my p1 son in for a haircut. We've been to the Holland outlet a few times and it's been ok. This was our first time at the Jem outlet. He came back with a very crooked fringe. I couldn't even look at it without cringing so ended up fixing it myself at home. Heard that the female hairdresser didn't seem very interested in listening to what my husband had in mind, and she seemed to just want to get the job over quickly.
From the result, it is very apparent she didn't even bother to do a final check on her own work. Anyway, the outlet was quite busy at this point and we had errands to run, so we did not have time to go in and ask for a fix. Figured it would take less energy and time to do it ourselves.
Major regrets for walking in to QB Premium today. Gonna stick with K Cuts and the barber shop we usually patronise from now on, even if it means making an extra trip on top of errands.
Alvin
5
Today Marcus did a splendid job at giving me a good hair cut! He told me about the imbalance of my side burn and rectify the issue(: Appreciated it !
Ivan Chionh
5
My new found favourite place to get my haircuts. Highly recommended Kent and Nick. Had a great haircut and conversation with Nick few weeks ago and this time got excellent service and haircut from Kent. Definitely worth the $15.
E Lwee Yeo
5
QB Premium at JEM made my day yesterday, 9th March ‘25, when I was there for trimming my hair
for the very first time. I was attended by Yoke Chin who restored my hair length to what I have always wanted. She went to great details to ensure my hair was evenly trimmed. It was one of my best haircuts I ever had. I will definitely return to her for her professional service Bouquet of thanks to you, Yoke Chin
Aizen Zhang
1
Just had the worst haircut from this shop. My previous cut at QB in Vivocity was very good. I just asked the guy here to maintain, and showed the same photo of hairstyle I wanted. Then my hair was thinned down unnecessarily on the top, and the slope is so unnatural that it does not connect with the top well and leaves a sharp corner at the side. I wanted a natural side trim and it turned out to be a secondary school student slope style. This is QB premium, 18 dollars, and you are much worse than other 10 dollar shops. So bad. The hairstylist does not even know what is good or bad. I do not want to identify him here, but this is really disappointing and ruined my day.
h0ng we1 ng
5
my go-to haircut shop! hairstylist are all professional and patient. they are all very dedicated with their craft. you are able to choose stylist with +$2.
would recommend to come during weekdays (around afternoon) to have shorter queues. as they are highly popular
Cyberpukish MajorMK
5
Been cutting here (approx. every 1.5mths) since the outlet opened. Almost no problems in my cut until now. So far all stylists are competent but again my haircut is always simple, army short style, although my head shape make it tricky. Best haircut for me is by Alvin.
h. zyu
1
if you are looking for a women’s hair cut… please run. totally wasted $24, they don't know how to cut women hair at all.