Jem • Food • Parking
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Rating Summary

2.1

15 reviews

5
60%
4
73%
3
87%
2
100%
1
87%

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Reviews for Mr Bean

Marlina Zainal

Marlina Zainal

1

I would like to make a feedback complaint on the staff name of “Maggie” who served me in a rude way. I’ve been waiting for my order almost 20-25minutes just for a double cheese pancake. Her service is very bad. I hope with this kind of attitude manner need to be change.

Crimson Sky

Crimson Sky

2

Slow service. Paid for the item, told to wait 5 mins, came back later but the food is ready but item is not prepared. System is lacking.

Ellieon C

Ellieon C

1

Food was okay, staff was super rude to customers. Spoke to us like we owe them, one Malay lady used an almost yelling tone at me when I asked what were the porridge and pancake flavour choices. Please train your staff properly, not all your customers are familiar with you menu.

Enrico Tan

Enrico Tan

2

(JEM branch) Food was fine, but very poor attitude from staff. Asked if they had tuna and she just tossed the just-ready tuna flavor on the tray and said "there, tuna". Ordered our food halfway, she just walked off to prepare, and when we asked for a cup of ginger tea, had the audacity to complain to her other staff "didnt finish ordering in one shot" in mandarin right in front of us. Please stop letting your staff reduce the rating of your store.

YX Music Official

YX Music Official

5

Amazing experience, and it was really the excellent customer service that made my day. The counter cashier, Keith, was ever so patient to serve me and even offered me a new ice cream after I dropped my pervious one. Strongly recommended!