liane liear
Ordered self pickup ice cream, shaker fries and nuggets and went back to office. Once i reached the office i realised the icecream wasnt there and had to walk back to mcd to get it. Then after walking back from macs to my office again, I realised the shaker fries didnt come with any seasoning, only a bag to shake my fries in. Without any seasoning... I was too tired to walk back to macs a 3rd time so my staff did it for me and she was met with a rude mcd staff who wasnt apologetic at all. This isnt the first time that mcd has missed items and it is frustrating. More checks and SOPs should be put in place to prevent this frustration and wasting our time as consumers from coming back to collect these self pickup items😭