I went out with a friend and ordered a spicy stir-fry pot. The number caller clearly went off, but a very rude and impolite woman insisted it wasn’t mine. I had to go back and show them the receipt for verification. My suggestion for anyone eating at this place is to keep your receipt handy to avoid being suspected of stealing someone else’s order. This whole situation ruined my Sunday mood. That said, the lady who took our order spoke Chinese and was very polite. Still, I won’t be returning there again.
xavier32lau
5
Food was ok! Price average, $18 for 2 pax. Lunch hour abit hard to find seats
Adam
2
Found at the top floor of Jem is this Mala Xiang Guo stall, which has a very limited selection of meats from the normal mala stalls.
While it looks decent, the taste was just largely lacking in any form of dimension whatsoever. Just raw, dried spice and a slight numbing sensation. The sauce also seems to not be coating every item for the mala.
Disappointing.
Kaden Chen
1
The WORST Mala ever, eat at your own risk of getting severe food poisoning. Very expensive, and made my stomach churn non-stop. At first after eating this mala for dinner I felt ok, but in middle of night at 4am my stomach felt so bad and pain I puked my mala dinner not once but twice. Evidently the meat was not cooked enough. They won’t reply to this, won’t practice proper hygiene when preparing your food, won't apologise for giving you food poisoning, will only give you a hole in your wallet by charging you a high price for unhygienic mala filled with bacteria. Don’t recommend buying mala from them, will give negative stars if possible.
Minty_Alina
1
Good luck eating here there's flies around the food then their utensils and the plate available ain't fully clean or sometimes they js reuse it. The food is super uncooked, broccoli n meat super white, they cut it unevenly and the service is extremely bad, that worker so bitchy. Super expensive
Whyeee Chan
1
Worst mala stall ever after renovation at GEM !! Previous stall before renovation was way way better! Now The mala taste feels like chilli powder . Subpar standard !! Absolute waste of money n time coming here !! No wonder there is no q!! Gone were the days where Jem food court has a mala gem !
Kweh Jia Xin
1
Completely gave wrong order, as a person who dont eat vegetables this is very upsetting
feliz
1
The mala was so dry like it made me wonder if I got into the middle of the desert like where is the taste? Gone like richard girlfriend. Dont ever come here to get food go to Clementi there is a better mala tang store and is way worth it then this
Ashlyn Teo
1
Food seemed undercooked, waited a long time, ingredients had flies flying around, staff had a bad work attitude and was rude. After eating I feel unwell I think I contracted food poisoning
kc star
2
Food on the saltier side. Overly oily. Pricer than similar mala store. Nothing special about the taste. Other food stores in the food court taste better.