Actually I want squid otah after work at 7.50 pm on 9/10/25 the male staff told me only left original, so I bought 2 cost 90 cents each. What anger me was the female cashier, whom often at the counter I noticed, she collected $10 from me, I got my change back $7.20 she turned to the male staff and started chatting, she thought I did not know she never pass me my paid food item. I stood there noticing her, and she pretended not to notice me and kept in chatting with the male staff next to her. I asked her where is my food item, she went, oh ya. She finally handed over to me. I am wondering why she wanted to scam $1.80 otah in thinking the customer would be blur enough to walk away after paying? She struck me as dishonest cashier even though she never gave me a receipt, i still can add a photo and of the original otak bought:
Elaine Lim
3
I was at the Jem location at 6.30pm only left 2 no spicy otah. The spicy otah has sold out. But the stall only closed at 9pm why the stock was not replenished as 6.30pm is still early.
JJ 1&1
1
I am very unhappy with their service. My helper bought the normal fish otah but was charged double! They are the one who packed the item yet charged us something more expensive, so ridiculous!
BABY GERM
5
This is the chicken cutlet set, which costs SGD 5.90. Ikan billis is packaged separately so that it remains crunchy and crispy. Otah is too spicy for my taste. Overall, it's pretty good.
Kayelle
1
Extremely disappointed with the quality of the food for the price of it. ($8.10 for the set) The rice is barely filling the base, just a thin layer of rice provided. The quality has been declining over the years. Safe to say I won’t be purchasing from them again.
74tankee
4
Most of the set items not available except chicken cutlet & chicken wing set. The ikan bilis is prepacked & sealed so it’s very crispy. The sambal is good. The chicken cutlet is quite ordinary not especially delicious. Looks similar to those you buy from supermarket and deep fried it at home. The price of a small slice of egg omelette is steeped at $1. But rental is high so no choice huh… but overall an enjoyable meal.
Nitebolt
5
Always an excellent choice when you want a good takeaway nasi lemak
Mani .N
1
Dear Lee Wee Brothers,
I am beyond frustrated and disappointed with the disgraceful service I received today. As a delivery rider, I had to wait an unbelievable 30 minutes just to collect an order. To make matters worse, I watched as other customers, who arrived well after me, placed their orders and received their food before I did. This is completely unacceptable and unprofessional.
The fact that riders are being forced to wait so long while your staff seem completely disorganized is appalling. The entire experience left me feeling disrespected and utterly dissatisfied. If I had the option to give zero stars, I certainly would.
I expect a much higher level of efficiency and respect for the people who are waiting to collect orders for customers. This is not how business should be run, and I will be hesitant to return or recommend your services to anyone moving forward.
I hope this feedback is taken seriously, and I expect some improvement in your processes.
Disappointed,
Mani
Manikandan.N
1
Dear Lee Brothers,
I am writing to express my extreme dissatisfaction with the service I received during my recent visit. Despite there being three staff members present, I was forced to wait for over 30 minutes before receiving any attention. This level of service is completely unacceptable.
It’s incredibly frustrating to experience such delays when the staff clearly had the capacity to assist customers in a timely manner. I understand that busy times can lead to delays, but this was far beyond reasonable, especially given the number of staff available.
I expect better from an establishment that prides itself on customer service. I trust that you will address this issue to ensure that no other customers have to deal with such poor service in the future.
I look forward to hearing how you plan to resolve this.
Sincerely,
Mani
Blake Toh
5
The rice is fragrant and taste creamy in my mouth.
It has smooth texture on the rice, not that hard to swallow and leave a happy grin on my face.
The chicken, otah and fish cake are ok but not that mind blowing. I tried their sambal chilli and its quite tasty too.
Because I do not want the sambal chilli to overpower the rice's fragance, so I finished it without any chilli.
Good job, definitely will stop eating other outlet's nasi lemak for a long time :)