Mohd Azhar
Visited and purchased our engagement ring at JEM outlet. Great Service, great knowledge on product. Our salesperson, Tay Soon Lee was very patience with us. very efficient and super friendly. Highly recommended!!
15 reviews
Mohd Azhar
Visited and purchased our engagement ring at JEM outlet. Great Service, great knowledge on product. Our salesperson, Tay Soon Lee was very patience with us. very efficient and super friendly. Highly recommended!!
Christina Sun
Shirley was extremely patient and helpful with my selection! She was very willing to cater to my questions! Would recommend this outlet
Lita Lita
I am having a pleasant experience at Lee Hwa JEM, serve by Chai Xiao Thong, she was really nice and friendly
sandi
Shirley Leo is so amazing. So charming and easy to talk to. Totally recommended 🫶🫶 …
Lily Cheah
I am very happy with the service by Chai Xiao Thong @ Lee Hwa Jewellery at JEM when I made my purchase. Great job.
Huang Huiting
I was delightly served by Xiao Thong to purchase a farewell gift for my colleague. She was very patient, professional, knowledgeable and even offered free cleaning services for my other jewelries. I am very impressed with her level of service, which is hard to find elsewhere. Highly recommend Lee Hwa Jem if you are looking out for gold jewelries, and rest assured that you will receive high quality service experience by Xiao Thong and team.
Jane Tan
I always go to Shirley for jewellery advice because she’s truly honest and client-focused. She never pushes for a purchase unless it’s something I really need and she always tailors her recommendations to my style and situation. What I appreciate most is that she’s not salesy at all, her approach is about putting clients first and helping you make the right choice, not just making a sale. Highly recommend her if you want genuine guidance and trust in your jewellery decisions.
Stefi Cheong
We walked into the store on 9 Sept just to browse, with no intent to buy - but the service from Tay Soon Lee completely changed that! He was incredibly patient, attentive, and knowledgeable. He took the time to understand our preferences and suggested jewellery sets that truly suited our taste and style. Thanks to his guidance, we found pieces we genuinely loved. Excellent customer service without any pressure - happy with the purchase and the great overall experience!
Josephine Tan
First time going into Jem Outlet. Shirley service is totally awesome. No pressure when purchasing and she’s always smiling. She doesn’t mind letting my mum try a lot of design, using her professional eyesight to help my mum get something that suit her and within our budget. Definitely will be back to purchase any thing if we need. 🙏🏻
李欣
Buying gold for mom, such a wonderful experience, thank to Shirley Leo service . Will come. Back again for her