Random pampering session on a random day.
I’ve visited several Kskin branch at Jem, and during a trip for late lunch at Jurong East, I passed by the restroom and decided to book a facial without hesitation. I only went to the toilet after my session. LOL, This place has definitely become my go-to whenever I have some spare time, thanks to its convenience.
My experience was truly exceptional. The beautician I had was highly professional and knowledgeable, taking the time to explain each step of the treatment in detail. What impressed me most was her genuine focus on my specific skin concerns without any hard-selling tactics. Instead, she offered her expert advice, recommending the Combo A treatment and suggesting a 24K Gold Serum the next round i come. I ended up purchasing a different product based on her recommendation, which I’ve been using ever since. Her explanations and personalized recommendations, which she believed would benefit my skin, really made a difference. I saw immediate results from the treatment, leaving me very satisfied.
The overall experience was very pleasant—the staff, including the lady who did my facial, was soft-spoken, polite, and patient, making the whole session comfortable and enjoyable. The prices and products used were worth every penny, and I left feeling 100% satisfied.
And, they don’t accept cash or credit cards, but other payment methods such as NETS and GrabPay are available, to me super convenient. I recommend to my circles of closed Gfs to go try it out and the price is SUPER affordable.
This definitely won’t be my last visit—I’ll be back for more!
Melissa Chua
5
Walked in today and managed to get the 35minutes Combo F treatment for pore cleansing and refining.
Met this super sweet lady Crystal that helped to do my facial.
She was very gentle and also explained the steps she did throughout the whole process. I asked so many questions pertaining to my skin condition and she answered all my queries so patiently as well. She was so professional and friendly at the same time! Will definitely come here again.
Thank you for the awesome service!
OO
1
I’ve been a loyal customer of this brand for two years and have visited countless times. Unfortunately, this was by far the worst experience I’ve ever had.
I paid the highest price I’ve ever paid, yet the cleaning time was shockingly short—less than three minutes. It was marketed as a “deep clean,” but it felt rushed and careless. There was no attention to detail, and the overall service quality was extremely disappointing.
I won’t be coming back—at least not to this branch.
Audrey L.
5
I've been to few Kskin branches whenever I have some spare time and convenient.
I popped into Kskin Jem while waiting for my Chagee order and was blown away by the beautician Michelle's professionalism and expertise. She took the time to explain everything to me and she leave a great impression. No hard-sell but to target to my problem. I was introduced to do Combo A and her opinion is to get a 24K Gold Serum which she believed would help with my skin concerns.
I'm planning to bring my teens here for a facial with her, but apparently, it's based on queue numbers and she sometimes works at the Yew Tee branch.
Heads up: they don't accept cash or credit cards, but other payment methods such as Nets, Grabpay etc are accepted.
An An Tan
5
I was attended to by Michelle who took her time to explain about my skin condition and how I can improve my skincare routine. She was also very professional and meticulous and I could see visible results after the pore refining facial. There was no hard selling. Overall it was a good experience.
zhou yiyingivy
5
Went for cleansing and glowing, it was my first facial experience and I would say, the whole process is very enjoyable and Michelle is very professional and gave me many suggestions to improve my skin condition. My skin glows and looks cleaner afterwards.The whole treatment is 100% worthy and the price is reasonable. Worth a try if you are new to facial treatments.
FR Teoh
5
had a wonderful first experience with Kskin! I was attended by beautician Michelle, and I’m truly impressed by her outstanding service. She was patient, friendly, and highly professional throughout the session. I especially appreciated how she took the time to clearly explain each step of the process, making me feel comfortable and well taken care of. I’m definitely looking forward to continuing my skincare journey with Kskin!
letter d for dnd
5
it was my first time going to kskin. waiting time for me was quite long because there were many people infront of me but it’s worth the wait. I was attended by Michelle, really professional, no hardselling definitely. She even recommended me some of the products and what’s the best treatment to get etc; highly recommended!!
Esther Tay
5
First time in Kskin and process was fast, simple and worth it! Shoutout to Michelle, who was so sweet and explained the whole process to me and gave me skincare advice! :) She made the experience great!
Edward Kiat-Ong
5
I like the way the staff treated me. she is very welcoming and very professional. She encourages me further to start taking care of my face as this is my very first time to go for glow and V lift plus eye treatment. For this i am pretty sure i will come back for more and i hope it will be the same staff or atleast the same professionalism like her. She even gave me a loyalty card.
You won't go wrong with Kskin. After the treatment I see the total difference in my face and in my eyes. There is a glow, rejuvenated and fresh and no more puffy eyes.
Location: JEM basement.