This guy named Diva is a TOOOTAL diva. Me and ma best friend were shopping for prom and wanted to look like Ashton Hall. And ya know what this amazin' man did? He guided us through the entiiire process, was very patient and very knowledgeable about whatever he's doing. The second we said we needed a prom fit, he immediately knew what to do. The suits were a bit over oir budget but this king, Mr. Diva, managed to get us a whoppin' 30% discount! Aaand made us a new member for another 10 dollars off! Delectable customer service with him doing everything in his power to reduce the price of the suits to the point where we even went below our budget. Mad respect, yo. ✌️
Pauline Pang
5
We entered the shop at Jem and was greeted by Diva- The Suit Specialist. We were impressed by his product knowledge and excellent customer service. We would like to commend him for his professionalism and purchased the suit recommended by him. Thank you, Diva!
Nuruldin
5
Had a pleasant experience shopping with assistance from Jerlyn who was working at this outlet! She was very helpful in helping me select the right suit for the event I am attending.
Ian Shum
5
Service by Siew Mei was top notch! Was buying a suit and she was knowledgeable on the fitting and patient when i had to try numerous sizes and fitting, very pleasant and quick service and good experience!
Leslie Ang
5
Outstanding Service at Jem G2000 – Wai Hong’s Team
I recently had the pleasure of selecting formal wear at Jem G2000, and I couldn't have asked for a better experience, thanks to Wai Hong’s exceptional team.
His professionalism and attentiveness were evident. He patiently guided me through the selection process, offering insightful recommendations on fit, style, and fabric choices. His expertise made what could have been an overwhelming decision feel effortless and enjoyable.
What stood out most was his dedication to customer satisfaction. He even went above and beyond to ensure that I found attire that complemented both my style and occasion needs, paying close attention to the finer details that elevate formal wear. Their friendly and knowledgeable approach made the experience memorable.
Tab
4
G2000 has more limited selection but the staff was extremely helpful and professional. Keeping the changing rooms clean and eager to help customers with a positive attitude. Shoutout to Wai Hong! Best customer service I’ve received in a long time. He’s doing great.
Ng Kenneth
5
Shoutout to Wai Hong for his excellent customer service! He was very patient in assisting us with clothes fitting, and we really appreciate his inputs when it comes to the clothes (whether it was the choice of color or the sizing).
Overall a very pleasant and positive experience!
Kai Sin Happy
5
Service : Friendly and Helpful staff
Shopping experience:
Visited several outlets (Woodlands, Orchard, JB City Square) but this one is the best! Wai Hong was incredibly helpful in finding the specific Teflon pants design we wanted, and explained the slim fit is less produced than smart fit. Great experience. Will definitely visit this outlet again.
Hong Yue Tan
5
a wonderful in-store experience! great customer service by both Wai Hong and Eirod! I was undecided between several variants and Wai Hong gave very good pointers and suggestions, which helped me to effectively narrow down to the final choice. keep up the great work Wai Hong!
Alan Tham
5
Went there to get a smart fitting long sleeve shirt. Was treated well with a great service. The staff there introduced great discounts and were efficient and patient at the same time. The in-store staffs to compliment were: Joel and Hairil.
Thanks for the great service!