My Son loves the "Soft Cheese Trio" , it seems like only Jem branch has it. Why??? Check with the "ladies" there, my goodness all has the same "I'm not paid to answer questions" attitude!!!
Chang Kuang Chew
1
My sis brought bread for breakfast from this JEM outlet and one of the "Healthy Tuna bun" found plastic inside!!! That was very disgusting and unhygienic!!!! Tried to feedback to Four leaf by no respond from them. Not recommended!!!!
boo
2
went to get birthday cake and i was served by a nice lady. however when i was about to pay at the cashier, the other staff was rude and impatient. felt like i owe her money.
Ashley Dior
1
Terrible crowd control and lazy service!
There’s always a long queue, even with two cashiers on duty … they just can’t seem to manage the line efficiently. The shop is small and overcrowded, made worse by families who all squeeze in even when only one person is buying. Some even push in strollers for no reason, blocking others from picking bread from the display.
The worst part is the service - the cashier just leaves the packed bread on the counter after bagging it, without even handing it to customers. It’s careless, lazy, and shows zero sense of customer service. Management really needs to step up, train their staff properly, and fix the way they handle crowds. The food might be good, but the overall experience is frustrating and unpleasant.
On top of that, staff here are constantly chatting and joking among themselves instead of focusing on customers. It’s frustrating to watch them talk away while the queue just gets longer. Please, just focus on your work and provide proper service.
I really hope the management takes notice of all these reviews … this outlet has some of the worst, rudest, and most unprofessional staff I’ve ever encountered. Such a waste, because the products are good, but the experience is completely ruined by poor service and bad attitude!
SANDY LAU
3
Cashier auntie is not the most polite people in the world. My family loves the bread and will brave to buy the bread despite the cashier and long queues.
Everytime I went to the bakery, I do feel like an outsider intruding into someone’s home, the assistants and cashiers will be chatting very loudly among themselves and give very little attention to the customers. Their motto is to minimise all communication with customers. But I have to give them credit to their efficiency. Kudos to quality of breads and variety tho.
central santouka
1
When I go to buy my bread . By accident I took the wrong tray . The cashier told me that I had took the wrong tray . I look around and than I realize there is another tray . So I apologize to the cashier . But she give me a kind of look . Like I owe her lots of money . Please la . Every body do mistake sometimes. Don't have to give me the look .And I forgot to tell her to separate my stuff into two receipts. She refused to do so . And just telling me there will be shortage of money .it just whether you want to void the bill and re key it again or not.just don't give people this reason. Quite frustrated over this . Hope she can improve if she wants to work in service line
KAR YEE
1
I ordered two slices of cake from Four Leaves at Jem and unfortunately despite paying for two slices, I only received one. This oversight was disappointing, the incomplete order significantly detracted from my overall satisfaction.
I hope the establishment takes steps to ensure such mistakes are avoided in the future to maintain the trust and satisfaction of their customers！！！Bad review for the incomplete order！
Andorrah Tan
1
The young girl attitude problem, slamming the tray and while she was putting my bread in the plastic bag can sense she having a bad attitude towards me. i was queuing and she allow someone to cut my queue without saying anything. Very bad. I prefer the aunties, always smiling and have better attitude. Can check cctv refer my receipt.
Just realised the girl charge me wrong! I brought 3 Bread each$2 , but charge me $9.50.
Gene Dulce
3
There was once a lady in front of me took all my bread & left, just bcoz the counter staff always packed & just leave our bread on the table instead of handing over to us. Egg Mayo! No trace of the Mayo. Can’t find any Spicy Tuna bun from several outlets. Lesser choice now
CCS
2
Cranky aunties, brusque cashiers and narrow aisles - yet business is brisk all day. Ask for an-pan and aunties just make a face about say, no more.
Okay I walked out. But don't think anyone cares