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Rating Summary

3.8

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for CHAGEE JEM

ExDee

ExDee

1

Ordered the drink online. Waiting time was one hour. There was no way to refund or cancel either. The Osmanthus Oolong Tea had a strong tea taste (siap siap), screaming tea that’s over-brewed and left to set. For this price point, I’d demand a lot better. There’s a sign that says we could request our drink to be made again if we’re not satisfied. But we were’t gonna wait another hour. One word to describe Chagee: Overrated

May Ng

May Ng

2

I am so glad Chagee opening a store here! The milk tea has consistently been exceptional, very fragrant with just the right amount of sweetness. Be prepared for long waiting time, but ordering via app is easy which can plan our time and collect it once they notify that the order is completed. Updated review: Yes i agreed to some others which I've experience myself that service could be improved in this outlet. Once i was with 3 others was queuing up at the pickup counter and the staff just don't bother to attend to us until we call them.

Mimi Moo

Mimi Moo

5

Enjoyed their drink a lot. Had to wait for my drink for about 45 minutes. Expected when there are a lot of orders. Don’t understand why people complain where there is literally a timer on the app. Shouldn’t downvote this store just because you failed to look and plan your time/ bag charges lol. Drinks is as per normal :) very nice.

damienyuenzx

damienyuenzx

5

Damian was a friendly staff and when I told him about my that I needed to bring forward my order due to unforeseen circumstances. He listened attentively and went out of his way to help. Even when the orders were relentless he was calm and patient.

Jess Poon

Jess Poon

5

initially ordered Peach Oolong Milk Tea, but ordered Da Hong Bao Milk Tea some time later because I wanted to get another drink. Went to collect my Peach Oolong and asked Melvin if he could cancel my other drink because it would take too long to make as I was in a rush. Melvin kindly made my other drink immediately and I could collect both on the spot. Kindly send my regards to Melvin. Thank you for granting my last minute request :)