Jem • Food • Parking
Back to Bee Cheng Hiang 美珍香 JEM

Rating Summary

2.9

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for Bee Cheng Hiang 美珍香 JEM

Tan Mary

Tan Mary

5

Happened to pass by & met your staff, Ms Soo Lin who's very friendly & helpful. She provided excellent service with smiley face 👍 …

Jason Lim

Jason Lim

5

It is very pleased to be served by that male customer service staff. Very polite and customer oriented. First time we see bak kwa ice cream do we decided to try and bought coin bak kwa and 1 piece of each to try - sliced pork, chili pork and applewood pork. So that we know what to buy when closer to cny which is 2 weeks from now!

CCS

CCS

3

Cashier #1 is the only reason I am posting this review. Hope Michael will read this. The female staff definitely has an executive profile. She is decisive, can multitask, and most importantly, IT and familiar with various payment platforms. That includes BCH's and Capital Malls' maddening system. Two female customers- one with BCH vouchers and the other with Capital e-vouchers. Yet, she was able to serve both simultaneously and successfully completed the transactions. Put to shame most retail outlets. This is why we are going back again. Sadly didn't get her name. That's what differentiate between the mechanical cashiers at FP and Delifrance. I would hire her immediately if I am a business owner. But, alas, I am just an octogenarian - a BEE CHENG HIANG customer way back since the 1960s. The bak kwa is, well, okay. But they have added a plethora of nick nacks and snacks.

kong han Tay

kong han Tay

3

Visit around 8pm , less crowded during weekdays, the product is well preserved

Sunny Wang

Sunny Wang

1

Purchased item at jem outlet on Feb 9 2024 around 3pm. Went to the outlet happily because it’s cny. Got items for more as previous purchased not enough for gift. The staff wearing specs at cashier counter was super rude and bad attitude. Keep looking at her watch also when doing the transaction. What kind of service is this? The basic customer service also don’t know? Please educate your staff. Toys is def not the service you were being trained. And also this is not the first time.

Ice Lu

Ice Lu

1

Feeling a bit strange as I went there twice for the sliced pork, both time the prices are exact to .00. I do not want the manual round-off as I paid by credit card

De Aeolus

De Aeolus

1

The auntie is dishonest! As the Bak kua is finishing, I been asked to patiently wait for 20 minutes, as they making the fresh one, so I requested all 500g fresh one. Then the auntie try to fool me by exchange the fresh one with the outside one and try to make me confuse. Feel very disappointed as I always buy from this shop. Strongly not recommend to visit store with dishonest people.

kanny lim

kanny lim

1

just visit today around 8pm Sales told me got fater day offer but i turn down then show me unhappy face by both for them If cannot buy $10 bak kwa just say la

Geoff Holmes

Geoff Holmes

2

Have been avoiding this outlet for other BCH ones because they started 'burning' the ba kwa a bit too much even for me to lke. Hopefully after they reopen they have a better 'cook'.

Mammtn gg

Mammtn gg

5

extremely helpful and friendly service by Soo Lin from Jem outlet tks