RETAIL STORE CREW - KKV JEM MALL (JURONG EAST)

Job Descriptions:-

• Contribute to achieving monthly sales targets through effective sales support and assist customers with inquiries and purchases, providing excellent customer service.
• Actively engage with customers, understanding their needs and providing assistance, resolve customer inquiries and complaints promptly and professionally, and contribute to a positive and welcoming shopping environment.
• Regularly patrol assigned areas, checking product expiry dates and quality, ensure sufficient stock on shelves and replenish as needed, report any product defects or issues to the duty manager immediately, manage and maintain trial/sample packs, ensuring adequate supply and reporting any shortages or damage.
• Maintain cleanliness, organization, and visual appeal of assigned areas, adhering to KKV's merchandising standards and assist with general store maintenance tasks as needed.
• Support loss prevention efforts by being vigilant and reporting any suspicious activity.

Job Requirement:-

• Minimum ’O’ Levels / ITE or equivalent. Experience in retail is preferred but not essential.
• Excellent customer service skills and a positive, friendly demeanour.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Ability to work 6 days/week with a rotating retail schedule, including weekends and public holidays, across three shifts: (i) Morning Shift: 8:30 AM – 5:00 PM (1-hour break) (ii) Afternoon Shift: 12:00 PM – 7:30 PM (1-hour break) (iii) Closing Shift: 02:00 PM – 11:00 PM (1-hour break)
• Proficient in basic computer operations (e.g., POS system / Microsoft).
• Strong attention to detail and organizational skills.