Reviews for XW Western Grill - JEM

Mi T

November 21, 2025

5

this review is long overdue given how often i frequent this place. i remember my mother and i being absolutely blown away by the salad bar the first time we went — everything was prepared well, especially their creamed spinach, sweet potato fries and truffle angel hair spaghetti. salad bar access comes with every order of main ($14.90++) which honestly, no complaints, extra protein is good. their truffle aburi and mentaiko is great if you like these flavour profiles. a definite must try if you want to be filled and satisfied without breaking the bank

Dyana

November 21, 2025

4

I recently dined here and had a mixed experience. The food was average overall — the lamb cutlet was decent, but the fries that came with it were unfortunately soggy and lacked the crispness you'd expect. On a brighter note, the salad bar promotion was definitely worth it. The variety was good, and it offered a refreshing balance to the heavier main dishes. It’s a great deal if you're looking for something lighter or enjoy multiple rounds of fresh greens and sides. The highlight of the experience was the service. Hairul, in particular, stood out with his excellent service. He was attentive, friendly, and made sure we were well-informed about the ongoing promotions and menu items. His warm hospitality really made a difference and elevated the overall dining experience. Overall, while the food could use some improvement, the service and the value of the salad bar promo made the visit worthwhile.

Clarence Ow

November 21, 2025

4

They first thing this restaurant caught my eyes is the unlimited salad bar. The staff welcome us to take a look that their salad bar. It looks more towards a side dish bar instead, but we are more than happy to try it out. Everyone that orders a main gets the unlimited salad bar, which is really affordable. Although the chicken steak and baked rice is rather average tbh. Just choose your favourite flavour and you are good to go for the side dishes. Side dishes are rather extensive and they are still warm, which is always good. The staffs are quick to refill the salad bar. Personally i like mash potato the most. You can request some peppers from the staff and it will tastes wonders. Sweet potato fries is a good add on as well. Overall, a great and satisfying experience.

Tobias Lim

November 21, 2025

5

Ordered Chargrilled Chicken with Black Pepper Sauce during early lunch time and it comes with an all you can eat salad bar that was fresh and most importantly tidy. All the staffs (particularly Hidayah) were also polite and friendly. Great experience overall.

Riana Kadir

November 21, 2025

4

All good. But fries at buffet is soggy and cold. Overall gd