Reviews for The Willow Label JEM at Jem

smart x1

November 21, 2025

5

amazing service from the staff, i was there with my mum and we just went in the store to take a look and we got greeted by the staff there. My mum took a black top and another top and went to try, the staff were really respectful and patient with us. They even gave my mum opinion on her style and even complimented how she looked. My mum bought the tops and they even said 'Thank you and come again'. I am very pleased to shop in this store and would definitely come again!!

hui qin

November 21, 2025

2

Staff was really rude the day I visited. Maybe it was because it was closing soon, staff looked like they didn't want to serve and were giving attitude when i wanted to try on the clothes. One of the sales girl even slammed the clothes on the counter after returning it to them from the fitting room. Would have appreciated if they just told me they were closing soon.