Lynn Tan
Visited BATA JEM at about 9.15pm having the intention to purchase a new pair of shoes for my mum. Requested to try out the pair of heels of a smaller size, he went in for quite some time and came out empty handed. He took the heels that was requested into the store room and came out saying that it is out of stock. So, we asked for the same pair of heels of a different colour. He came out with the bigger size, when asked to try a smaller size, he came out with the colour choice we were interested in. Staff were wearing earpiece and showed no interest in dealing with us. The unwillingness of the staff affected our shopping experience negatively.